Reliant Energy: First of all, I don't care for talking to eople...

GetHuman用户~mac来自November 14, 2017的Reliant Energy条客户评论

~mac案的背景

GetHuman:~mac-您能告诉我们其他Reliant Energy个客户何时提起诉讼吗?
~mac:Sure。在November 5上是middle of the night。
GetHuman:您是否接触到Reliant Energy,如果可以,怎么做?
~mac:我使用了我在GetHuman Reliant Energy客户电话号码页面上找到的866-222-7100号码:Reliant Energy客户服务电话号码
GetHuman:这些常见的Reliant Energy客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~mac 常见 Reliant Energy 问题的列表)
~mac:“ Cancel service”是我尝试使用to call的原因。

~mac对Reliant Energy客户服务的评价

GetHuman:那么,您如何总结GetHuman的Reliant Energy客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~mac:First of all, I don't care for talking to eople eas. We can't understand them. I own ** Rent house, I just called to have the electric turned on for one of them so we could go in and clean. realiant wants me to pay $***. to turn it on for less than a mo. Norm is about $**.** plus tax . Your customer people gave me no reason why and ina few words said , thats the way it is. Also when I called in to have this done ,I had to use my address( of course) to variy. well rent houses are under buiness and my home is not. Found out today my home is now listed under bussiness and it can't be put back, per your customer service people. Just want you to know why I'm leaving this company again. Mary Macdonald ( ***-*** **** )
GetHuman:让我们量化一下您与Reliant Energy联系的经验。在1到5的范围内,如何轻松解决Reliant Energy问题?
~mac:为了给您找到帮助的方便,我会给他们五分之三的four。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~mac:在沟通方面,我会给他们五分之三的five。
GetHuman:Reliant Energy快速有效地解决问题的能力又如何呢?
~mac:为此,我要说出五分之二的five。
GetHuman:最后-对其他Reliant Energy客户有何建议?
~mac:在一天中的早些时候或深夜给他们打电话。不要忘记Reliant Energy可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~mac在November 5, 2017发生的Reliant Energy客户服务问题中得到了一些有用的反馈和措辞。

Reliant Energy

4.33 of 5 stars | 31条评论

~mac的Reliant Energy评论

寻求帮助的困难
4 5星
沟通质量
5 5星
及时和专业
5 5星
整体客户服务评分
5 5星

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