Reliant Energy: I CALL MAY ** PUT MY APPLICATION FOR SERVICE. I...
GetHuman用户~U.S.A.来自November 22, 2017的Reliant Energy条客户评论
~U.S.A.案的背景
GetHuman:~U.S.A.-您能告诉我们其他Reliant Energy个客户何时提起诉讼吗?
~U.S.A.:Yes I can。在November 14上是evening。
GetHuman:您是否接触到Reliant Energy,如果可以,怎么做?
GetHuman:这些常见的Reliant Energy客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~U.S.A. 常见 Reliant Energy 问题的列表)
~U.S.A.:“ Book appointment”是我尝试使用to call的原因。
~U.S.A.对Reliant Energy客户服务的评价
GetHuman:那么,您如何总结GetHuman的Reliant Energy客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~U.S.A.:I CALL MAY ** PUT MY APPLICATION FOR SERVICE. I ASK YOUNG LADY IF I NEEDED A DEPOSIT OR A GUARANTEE FORM SHE SAID EITHER ONE IS FINE I SAID THE GUARANTEE FORM PLEASE SEND TO FOLLOWING ADDRESS I REPEATED MYSELF TWICE AND SHE SEND THE FORM TO WRONG ADDRESS. THIS IS A WEEK AGO I CALL TODAY WEDNESDAY I WAS TOLD THEY SEND LETTER ON MAY ** AT *:** NOT TO THE ADDRESS YOU REQUESTED . WELL IN OTHER WORDS THE WRONG ADDRESS I NEED THE LIGHT SERVICE BY FRIDAY BUT IM BEING TOLD I WILL NOT HAVE LIGHT SERVICE BY FRIDAY UNLESS THEY GET THE GUARANTEE FORM OR DEPOSIT. I ASK AGENT DANIEL IF HE CAN FIX THIS ERROR THAT THIS YOUNG LADY DID HE SAID YES HE WILL MAIL AND EVEN SEND IT BY E-MAIL ADDRESS AND HOPE THAT THEY WILL RESPECT THE REQUEST OF THE LIGHT SERVIC ALONG WITH THE G-FORM BY FRIDAY I WOULD HAVE LIGHT SERVICE. I ASKED TO SPEAK TO HIS SUPERVICER ARMANDO IN MEXICO CITY AGENT ID ****** WHO TOLD ME HE DIDN'T CARE WHOS FAULT IT WAS I ETHIER PAY UP THE DEPOSIT RIGHT NOW OR I WAS NOT GOING TO GET SER
GetHuman:让我们量化一下您与Reliant Energy联系的经验。在1到5的范围内,如何轻松解决Reliant Energy问题?
~U.S.A.:为了给您找到帮助的方便,我会给他们五分之三的four。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~U.S.A.:在沟通方面,我会给他们五分之三的three。
GetHuman:Reliant Energy快速有效地解决问题的能力又如何呢?
~U.S.A.:为此,我要说出五分之二的four。
GetHuman:最后-对其他Reliant Energy客户有何建议?
~U.S.A.:在一天中的早些时候或深夜给他们打电话。不要忘记Reliant Energy可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~U.S.A.在November 14, 2017发生的Reliant Energy客户服务问题中得到了一些有用的反馈和措辞。