I originally started with Earthlink back in...

GetHuman用户~mstbuyer来自November 23rd, 2017的Earthlink条客户评论

~mstbuyer案的背景

GetHuman:~mstbuyer-您能告诉我们其他Earthlink个客户何时提起诉讼吗?
~mstbuyer:Yes。在November 20th上是middle of the night。
GetHuman:您是否接触到Earthlink,如果可以,怎么做?
~mstbuyer:我使用了我在GetHuman Earthlink客户电话号码页面上找到的888-327-8454号码:Earthlink客户服务电话号码
GetHuman:这些常见的Earthlink客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~mstbuyer 常见 Earthlink 问题的列表)
~mstbuyer:“ Lower my bill”是我尝试使用to call的原因。

~mstbuyer对Earthlink客户服务的评价

GetHuman:那么,您如何总结GetHuman的Earthlink客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~mstbuyer:I originally started with Earthlink back in ****.......What started as reasonable has gotten atrocious. **If ever there was an example of terrible support.... EarthLink is it. If you call in for any problems you never get the same person. You have to waste ** minutes going over the same details that you have already told several other people. Worse still, all the previous comments and problems are already written in your file and they are too stupid to read the comments. Even worse... you can tell the technician something and a few minutes later they will ask you a question about the same thing you have already answered. **I am currently in a loop of inaction with EarthLink that can only be described as insane. I am paying for DSL and barely getting dial up speeds. They keep telling me that an ATT tech needs to come out to my home to check the lines... they check the lines ... every thing is fine ... then they s
GetHuman:让我们量化一下您与Earthlink联系的经验。在1到5的范围内,如何轻松解决Earthlink问题?
~mstbuyer:为了给您找到帮助的方便,我会给他们五分之三的four。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~mstbuyer:在沟通方面,我会给他们五分之三的three。
GetHuman:Earthlink快速有效地解决问题的能力又如何呢?
~mstbuyer:为此,我要说出五分之二的one。
GetHuman:最后-对其他Earthlink客户有何建议?
~mstbuyer:在一天中的早些时候或深夜给他们打电话。不要忘记Earthlink可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~mstbuyer在November 20th, 2017发生的Earthlink客户服务问题中得到了一些有用的反馈和措辞。

Earthlink

2.00 of 5 stars | 38条评论

~mstbuyer的Earthlink评论

寻求帮助的困难
4 5星
沟通质量
3 5星
及时和专业
1 5星
整体客户服务评分
3 5星

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