Called Earthlink last night about an intermitte...
GetHuman用户~ShadowLass来自November 1, 2017的Earthlink条客户评论
~ShadowLass案的背景
GetHuman：~ShadowLass-您能告诉我们其他Earthlink个客户何时提起诉讼吗？
~ShadowLass：Yes I can。在Oktober 22上是late at night。
GetHuman：您是否接触到Earthlink，如果可以，怎么做？
GetHuman：这些常见的Earthlink客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~ShadowLass 常见 Earthlink 问题的列表）
~ShadowLass：“ Overcharge/Strange charge”是我尝试使用to call的原因。
~ShadowLass对Earthlink客户服务的评价
GetHuman：那么，您如何总结GetHuman的Earthlink客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~ShadowLass：Called Earthlink last night about an intermittent outage we have been having on our DSL line for about a month--connection works fine from early morning till about *-*:** p.m. then just dies. Unplugging modem and replugging it only works for a few minutes until about ** p.m. and then it doesn't come back up at all. In the morning everything is fine again. We were on the phone from *:** till midnight with a Level * and Level * specialist. Not only did they not fix the DSL problem, after unplugging this and trying that, and going into ipconfig and changing TCP*IP and DNS settings, but the Level * tech required that we reset our router despite my husband's misgivings. Sure enough, now not only don't we have DSL service, but our home network was completely destroyed. We joined Earthlink ** years ago when they were Mindspring and Atlanta-local. Now they just ****. I would try any other ISP before going with Earthlink.
GetHuman：让我们量化一下您与Earthlink联系的经验。在1到5的范围内，如何轻松解决Earthlink问题？
~ShadowLass：为了给您找到帮助的方便，我会给他们五分之三的four。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~ShadowLass：在沟通方面，我会给他们五分之三的one。
GetHuman：Earthlink快速有效地解决问题的能力又如何呢？
~ShadowLass：为此，我要说出五分之二的four。
GetHuman：最后-对其他Earthlink客户有何建议？
~ShadowLass：在一天中的早些时候或深夜给他们打电话。不要忘记Earthlink可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~ShadowLass在Oktober 22, 2017发生的Earthlink客户服务问题中得到了一些有用的反馈和措辞。