eBay: "Customer Service"(an oxymoron)is always outsou...
GetHuman用户~Anonymous 来自November 18, 2017的eBay条客户评论
~Anonymous 案的背景
GetHuman：~Anonymous -您能告诉我们其他eBay个客户何时提起诉讼吗？
~Anonymous ：Yup。在November 15上是afternoon。
GetHuman：您是否接触到eBay，如果可以，怎么做？
~Anonymous ：我使用在GetHuman eBay客户服务联系信息页面上找到的help page：联系eBay客户服务 GetHuman：这些常见的eBay客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~Anonymous 常见 eBay 问题的列表）
~Anonymous ：“ Problem With an Order”是我尝试使用to contact的原因。
~Anonymous 对eBay客户服务的评价
GetHuman：那么，您如何总结GetHuman的eBay客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~Anonymous ："Customer Service"(an oxymoron)is always outsourced, staff is poorly trained & defensive*rude. I was talked over the whole time-so they couldn't possibly have heard my concern. Not only did I have to call at *am & other outrageous hours to speak to someone-(minimize wait time), but I had to call & wait THREE!!! YES, * times. I was instructed to continue to call back repeatedly to solve a simple problem. You wait an hour plus to hear, "we can't help you. Call back in a week." *"Buyer Protection" is a misnomer & a joke. EBAY is not a safe buying environment. Use Amazon. Buyers have NO RIGHTS. They favor Sellers because that is how they make their profit. They allow too many sellers who truly SCAM, & do not follow EBAY rules continue to sell despite multiple reports & clear infraction*fraud. Zero follow-through of promises of action-what turns out to be simple standard customer service placation.
GetHuman：让我们量化一下您与eBay联系的经验。在1到5的范围内，如何轻松解决eBay问题？
~Anonymous ：为了给您找到帮助的方便，我会给他们五分之三的five。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~Anonymous ：在沟通方面，我会给他们五分之三的five。
GetHuman：eBay快速有效地解决问题的能力又如何呢？
~Anonymous ：为此，我要说出五分之二的five。
GetHuman：最后-对其他eBay客户有何建议？
~Anonymous ：尽早或晚些时候与他们打交道。不要忘记eBay可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~Anonymous 在November 15, 2017发生的eBay客户服务问题中得到了一些有用的反馈和措辞。