eBay: Seller holds my refund

GetHuman用户GetHuman-angelo_来自November 30th, 2017的eBay条客户评论

GetHuman-angelo_案的背景

GetHuman:GetHuman-angelo_-您能告诉我们其他eBay个客户何时提起诉讼吗?
GetHuman-angelo_:Yeah。在November 28th上是middle of the night。
GetHuman:您是否接触到eBay,如果可以,怎么做?
GetHuman-angelo_:我使用在GetHuman eBay客户服务联系信息页面上找到的help page:联系eBay客户服务
GetHuman:这些常见的eBay客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 GetHuman-angelo_ 常见 eBay 问题的列表)
GetHuman-angelo_:“ Fraudulent Charge”是我尝试使用to contact的原因。

GetHuman-angelo_对eBay客户服务的评价

GetHuman:那么,您如何总结GetHuman的eBay客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
GetHuman-angelo_:Seller holds my refund
GetHuman:您能从11/28/17发生的事情中告诉我们其他人吗?
GetHuman-angelo_:I BOUGHT AN ITEM AT EBAY......I RETURNED THE ITEM TO THE SELLER WHICH IS WORTH $ *** ALMOST.....THE SELLER ACCEPTS ** DAYS MONEY BACK GUARANTEE BUT WHEN I RETURN THE ITEM THE SELLER SAYS I DID NOT RETURN SOME OF THE ITEM.....BUT I HAVE RETURNED ALL THE ITEM.....THE SELLER GOES ME AROUND AND AROUND AND WHAT THE ITEM THAT I RETURN BACK AGAIN TO ME.....I TOLD HIM I WON'T ACCEPT IT BECAUSE MAYBE THIS TIME HE WILL TELL AGAIN SOMETHING IS MISSING...BUT IN REALITY THERE IS NOTHING MISSING.....I HAVE A GOOD RATING OF ***% I'M A GOOD SELLER AND A GOOD BUYER......I JUST GOT A PROBLEM WITH THIS ONE.....NOW HE DOES NOT ANSWER MY MAILS....BUT I HAVE SAVE ALL THE CONVERSATION AND I DO HAVE PICTURES THAT I HAVE TAKEN BEFORE I SEND THE RETURNED ITEMS.........SEEMS LIKE I'M GOING TO QUIT EBAY BECAUSE OF THIS SITUATION WITH NO ONE TO TURN TO OR CALL FOR HELP....ITS OK IF IT IS JUST ** TO *** DOLLARS WORTH OF MONEY BUT THIS GUY DOES NOT SEEM TO CARE.......I EVEN TOLD HIM OK I WILL PAY THE **% RESTOCKING FEE AND THE * SETS WHICH HE TOLD THAT WAS LOST BUT STILL WOULD NOT GIVE ME MY REFUND....IMAGINE I PAY SOMETHING THAT I DID NOT LOST....BUT STILL THIS GUY WILL NOT RETURN MY REFUND....I'M A HONEST PERSON I DID NOT LOSE ANY OF THE ITEM HE WAS TALKING ABOUT.......AND I WAS WILLING TO PAY FOR THE LOST ITEM AND THE RESTOCKING FEE BUT TO NO AVAIL....I EVEN BEG HIM TO PLEASE UNDERSTAND ME....I CANNOT DO MIRACLE I DON'T HAVE THE ITEM WHICH HE IS TALKING ABOUT....TO MAKE THE STORY SHORT....I WANTED HIM TO DEDUCT THE * SETS THAT WAS LOST AND ALSO THE RESTOCKING FEE AND I ALSO PAY FOR THE RETURN SHIPPING...HOPE SOMEONE CAN HELP ME......OR MAYBE ITS TIME TO STOP SELLING AT EBAY........I WILL JUST SELL SOME OF MY FEW STUFFS AND STOP USING EBAY ANYMORE BECAUSE OF NO COMMUNICATION AND HARD TO FIND TO TALK TO A HUMAN.....HOPE YOU COULD READ MY BUYERS COMMENTS HOW HONEST I AM WITH MY BUYER AND MY ITEM........
GetHuman:让我们量化一下您与eBay联系的经验。在1到5的范围内,如何轻松解决eBay问题?
GetHuman-angelo_:为了给您找到帮助的方便,我会给他们五分之三的four。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
GetHuman-angelo_:在沟通方面,我会给他们五分之三的one。
GetHuman:eBay快速有效地解决问题的能力又如何呢?
GetHuman-angelo_:为此,我要说出五分之二的four。
GetHuman:最后-对其他eBay客户有何建议?
GetHuman-angelo_:尽早或晚些时候与他们打交道。不要忘记eBay可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 GetHuman-angelo_在November 28th, 2017发生的eBay客户服务问题中得到了一些有用的反馈和措辞。

eBay

3.30 of 5 stars | 877条评论

GetHuman-angelo_的eBay评论

寻求帮助的困难
4 5星
沟通质量
1 5星
及时和专业
4 5星
整体客户服务评分
3 5星

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