eBay: Darlene, YOU never called me as you promised. I...

GetHuman用户GetHuman-drayremr来自декабрь 1-го, 2017的eBay条客户评论

GetHuman-drayremr案的背景

GetHuman:GetHuman-drayremr-您能告诉我们其他eBay个客户何时提起诉讼吗?
GetHuman-drayremr:Yeah。在ноябрь 30-го上是middle of the night。
GetHuman:您是否接触到eBay,如果可以,怎么做?
GetHuman-drayremr:我使用在GetHuman eBay客户服务联系信息页面上找到的help page:联系eBay客户服务
GetHuman:这些常见的eBay客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 GetHuman-drayremr 常见 eBay 问题的列表)
GetHuman-drayremr:“ Refunds and Returns”是我尝试使用to contact的原因。

GetHuman-drayremr对eBay客户服务的评价

GetHuman:那么,您如何总结GetHuman的eBay客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
GetHuman-drayremr:Darlene, YOU never called me as you promised. I was on the phone and finally after ** minutes of ...
GetHuman:您能从11/30/17发生的事情中告诉我们其他人吗?
GetHuman-drayremr:Darlene, YOU never called me as you promised. I was on the phone and finally after ** minutes of being transfered I ended up with RANDY in the Leaedership Team . He is the only one who understood my situation. He said he could see the problem and was going to need to do a MANUAL CORRECTION which could take ** hours. He also said he would get back with me. As of now I do not have any messages or phone calls from him and nothing has been applied to my bank account. PLEASE CALL ME *** *** **** OR EVEN BETTER , GET RANDY TO CALL ME FROM HIS DEPARTMENT. After * people looking at the transaction, he said he saw what had happened .---according to RANDY I sold a guitar Buyer paid with paypal buyer did not like the guitar I could not transfer money to my account buyer was to receive a refund, but due to a glitch they could not give it to him SO they debited my account for the price of the guitar. I NEVER RECEIVED ANY MONEY FOR THIS GUITAR AS I COULD NOT ACCESS IT. Randy in the leadership department looked and saw the problem. He told me he was going to do a manual correction on the account and this would take place in ** hours. Nothing has happened yet . As of yesterday , I am now receiveing yet another debit for **.** out of my bank account for a "PREAPROVED PAYMENT" There has been no preaproved payment and nothing has been pre approved Somebody please call me . I am tired of being ripped off. Randy has not called me yet . Previous Message Follows ------------------------- Hello Curran Papan, Thanks for your call about your account..I tried to call you but couldn't reach you with the following phone number ***-***-****Attempted to contact you to discuss the issue with item number ************. If you have any questions or concerns, we'll be happy to help you. To contact us:*. Click "Help & Contact" at the top of most eBay pages.*. Click the "Contact eBay" tab. You may be asked to sign in.*. Select the topic that best describes your issue, and we'll show you how to contact us. Thank youDarlene eBay Customer Service Representative
GetHuman:让我们量化一下您与eBay联系的经验。在1到5的范围内,如何轻松解决eBay问题?
GetHuman-drayremr:为了给您找到帮助的方便,我会给他们五分之三的three。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
GetHuman-drayremr:在沟通方面,我会给他们五分之三的four。
GetHuman:eBay快速有效地解决问题的能力又如何呢?
GetHuman-drayremr:为此,我要说出五分之二的three。
GetHuman:最后-对其他eBay客户有何建议?
GetHuman-drayremr:尽早或晚些时候与他们打交道。不要忘记eBay可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 GetHuman-drayremr在ноябрь 30-го, 2017发生的eBay客户服务问题中得到了一些有用的反馈和措辞。

eBay

3.30 of 5 stars | 877条评论

GetHuman-drayremr的eBay评论

寻求帮助的困难
3 5星
沟通质量
4 5星
及时和专业
3 5星
整体客户服务评分
3 5星

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