Vodafone (UK): balls up withvodfaphone
GetHuman用户GetHuman-jjolly1来自نوفمبر ٣٠، ٢٠١٧的Vodafone (UK)条客户评论
Background on GetHuman-jjolly1's case
GetHuman: GetHuman-jjolly1 - can you tell our other Vodafone (UK) customers when your case took place?
GetHuman-jjolly1: Yes. It was middle of the night, on نوفمبر ٢٧.
GetHuman: Did you reach out to Vodafone (UK), and if so, how?
GetHuman: And which of these common Vodafone (UK) customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-jjolly1 a list of common Vodafone (UK) problems)
GetHuman-jjolly1: "Cancel order" was why I was trying to call.
GetHuman-jjolly1's review of Vodafone (UK) customer service
GetHuman: So how would you sum up your experience for GetHuman's Vodafone (UK) customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-jjolly1: balls up withvodfaphone
GetHuman: Can you tell the rest of us a bit more from what happened on ١١/٢٧/١٧?
GetHuman-jjolly1: my sons phone has been switched off on friday several call to vodaphone to connect this phone urgent as my son is in glasgow and i am in dumfries. re connect now please, The ball up started on the *th october with your call center, see notes, I WANT CONPENSATION FOR THIS AND WILL REFER THIS AS A FORMAL COMPLAINT TO THE ONBUBSMAN.*I have been a customer of vodaphone for **years never has any bother until now going to switch mobile supplier unsatisfactory service
GetHuman: Let's quantify your experience contacting Vodafone (UK). On a scale of 1 to 5, how easy is it go get help on a Vodafone (UK) problem?
GetHuman-jjolly1: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-jjolly1: I'd give them a one out of five on communication.
GetHuman: And what about Vodafone (UK)'s ability to quickly and effectively address your problem?
GetHuman-jjolly1: For that I would say one out of five.
GetHuman: And finally- any advice for other Vodafone (UK) customers?
GetHuman-jjolly1: 在一天中的早些时候或深夜给他们打电话。不要忘记Vodafone (UK)可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-jjolly1 taken from his Vodafone (UK) customer service problem that occurred on نوفمبر ٢٧، ٢٠١٧.