Vodafone (UK): Vodafone advisors are a bunch of incompetent pe...
GetHuman用户GetHuman-harleyan来自December 2nd, 2017的Vodafone (UK)条客户评论
Background on GetHuman-harleyan's case
GetHuman: GetHuman-harleyan - can you tell our other Vodafone (UK) customers when your case took place?
GetHuman-harleyan: Sure. It was morning, on November 22nd.
GetHuman: Did you reach out to Vodafone (UK), and if so, how?
GetHuman: And which of these common Vodafone (UK) customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-harleyan a list of common Vodafone (UK) problems)
GetHuman-harleyan: "Lower my bill" was why I was trying to call.
GetHuman-harleyan's review of Vodafone (UK) customer service
GetHuman: So how would you sum up your experience for GetHuman's Vodafone (UK) customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-harleyan: Vodafone advisors are a bunch of incompetent people tell you one thing do another just to get you off the line can't resolve the issue
GetHuman: Can you tell the rest of us a bit more from what happened on 11/22/17?
GetHuman-harleyan: Due a refund over * weeks ago was told be there today by a few advisors then rang today to be told ** March JOKE
GetHuman: Let's quantify your experience contacting Vodafone (UK). On a scale of 1 to 5, how easy is it go get help on a Vodafone (UK) problem?
GetHuman-harleyan: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-harleyan: I'd give them a four out of five on communication.
GetHuman: And what about Vodafone (UK)'s ability to quickly and effectively address your problem?
GetHuman-harleyan: For that I would say one out of five.
GetHuman: And finally- any advice for other Vodafone (UK) customers?
GetHuman-harleyan: 在一天中的早些时候或深夜给他们打电话。不要忘记Vodafone (UK)可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-harleyan taken from his Vodafone (UK) customer service problem that occurred on November 22nd, 2017.