Vodafone (UK): No help, said I was committing fraud when tryin...
GetHuman用户GetHuman-anntim来自Dezember 4., 2017的Vodafone (UK)条客户评论
Background on GetHuman-anntim's case
GetHuman: GetHuman-anntim - can you tell our other Vodafone (UK) customers when your case took place?
GetHuman-anntim: Yes I can. It was middle of the night, on November 27..
GetHuman: Did you reach out to Vodafone (UK), and if so, how?
GetHuman: And which of these common Vodafone (UK) customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-anntim a list of common Vodafone (UK) problems)
GetHuman-anntim: "Service problem" was why I was trying to call.
GetHuman-anntim's review of Vodafone (UK) customer service
GetHuman: So how would you sum up your experience for GetHuman's Vodafone (UK) customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-anntim: No help, said I was committing fraud when trying to get my money back which was taken out of my bank account by them but they say they have no recoard of doing it. Even after reading them the transacting numbers they where no help. Problem is still on going and I am now owed up to £***.
GetHuman: Let's quantify your experience contacting Vodafone (UK). On a scale of 1 to 5, how easy is it go get help on a Vodafone (UK) problem?
GetHuman-anntim: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-anntim: I'd give them a three out of five on communication.
GetHuman: And what about Vodafone (UK)'s ability to quickly and effectively address your problem?
GetHuman-anntim: For that I would say two out of five.
GetHuman: And finally- any advice for other Vodafone (UK) customers?
GetHuman-anntim: 在一天中的早些时候或深夜给他们打电话。不要忘记Vodafone (UK)可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-anntim taken from his Vodafone (UK) customer service problem that occurred on November 27., 2017.