Vodafone (UK): Spent ** mins trying to get a response on phone...
GetHuman用户~prism来自November 23rd, 2017的Vodafone (UK)条客户评论
Background on ~prism's case
GetHuman: ~prism - can you tell our other Vodafone (UK) customers when your case took place?
~prism: Yeah. It was morning, on November 14th.
GetHuman: Did you reach out to Vodafone (UK), and if so, how?
GetHuman: And which of these common Vodafone (UK) customer issues best describes the reason you wanted to talk to them?
(Shows ~prism a list of common Vodafone (UK) problems)
~prism: "Change plan" was why I was trying to call.
~prism's review of Vodafone (UK) customer service
GetHuman: So how would you sum up your experience for GetHuman's Vodafone (UK) customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~prism: Spent ** mins trying to get a response on phone,chat,twitter etc with no reply. Got to be the worst of the lot
GetHuman: Let's quantify your experience contacting Vodafone (UK). On a scale of 1 to 5, how easy is it go get help on a Vodafone (UK) problem?
~prism: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~prism: I'd give them a one out of five on communication.
GetHuman: And what about Vodafone (UK)'s ability to quickly and effectively address your problem?
~prism: For that I would say three out of five.
GetHuman: And finally- any advice for other Vodafone (UK) customers?
~prism: 在一天中的早些时候或深夜给他们打电话。不要忘记Vodafone (UK)可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman: Well there you have it. Some useful feedback and words from ~prism taken from his Vodafone (UK) customer service problem that occurred on November 14th, 2017.