Redbox: Unfortunately a movie we rented was in error pu...
GetHuman用户GetHuman-311783来自novembre 20, 2017的Redbox条客户评论
GetHuman-311783案的背景
GetHuman：GetHuman-311783-您能告诉我们其他Redbox个客户何时提起诉讼吗？
GetHuman-311783：Yup。在novembre 13上是afternoon。
GetHuman：您是否接触到Redbox，如果可以，怎么做？
GetHuman-311783：我使用在GetHuman Redbox客户服务联系信息页面上找到的help page：联系Redbox客户服务 GetHuman：这些常见的Redbox客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 GetHuman-311783 常见 Redbox 问题的列表）
GetHuman-311783：“ Overcharge on Account”是我尝试使用to contact的原因。
GetHuman-311783对Redbox客户服务的评价
GetHuman：那么，您如何总结GetHuman的Redbox客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
GetHuman-311783：Unfortunately a movie we rented was in error put with the wii games and not returned. We just found it like ** days later. We received no communication saying where's the movie. Apparently even though I get coupons ect from redbox they did not have my email for the rental? I am a regular customer who has never had this happen. They charged me $**.** for a movie that can be bought new at the store for $**. The best they could do is take $** off if I returned the movie. So I would be paying $**.** and have nothing. It was watched once and misplaced. Totally our error but you would think I would of got notification somehow or a little more reasonable grace for a first offense. Very disappointed in the lack of customer service and the language barrier with the first employee. I guess I should take my business elsewhere if there is so little concern for the customer.
GetHuman：让我们量化一下您与Redbox联系的经验。在1到5的范围内，如何轻松解决Redbox问题？
GetHuman-311783：为了给您找到帮助的方便，我会给他们五分之三的three。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
GetHuman-311783：在沟通方面，我会给他们五分之三的four。
GetHuman：Redbox快速有效地解决问题的能力又如何呢？
GetHuman-311783：为此，我要说出五分之二的three。
GetHuman：最后-对其他Redbox客户有何建议？
GetHuman-311783：尽早或晚些时候与他们打交道。不要忘记Redbox可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 GetHuman-311783在novembre 13, 2017发生的Redbox客户服务问题中得到了一些有用的反馈和措辞。