Redbox: I satisfied with customer service
GetHuman用户GetHuman-svschmid来自December 7th, 2017的Redbox条客户评论
GetHuman-svschmid案的背景
GetHuman：GetHuman-svschmid-您能告诉我们其他Redbox个客户何时提起诉讼吗？
GetHuman-svschmid：Yes。在December 4th上是evening。
GetHuman：您是否接触到Redbox，如果可以，怎么做？
GetHuman-svschmid：我使用在GetHuman Redbox客户服务联系信息页面上找到的help page：联系Redbox客户服务 GetHuman：这些常见的Redbox客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 GetHuman-svschmid 常见 Redbox 问题的列表）
GetHuman-svschmid：“ Overcharge on Account”是我尝试使用to contact的原因。
GetHuman-svschmid对Redbox客户服务的评价
GetHuman：那么，您如何总结GetHuman的Redbox客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
GetHuman-svschmid：I satisfied with customer service
GetHuman：您能从12/04/17发生的事情中告诉我们其他人吗？
GetHuman-svschmid：Title should read unsatisfied with customer service!! I contacted customer service because I accidentally put the wrong movie in my cart when I was ordering online . The movie that was ordered I have already seen twice . When I noticed my mistake I called customer service before attempting to pick up the movie . They were unable to help me switch the movie to the correct one I wanted to see . When I asked so basically I wasted my money ? The customer service agent replied "yes"! Seriously ? This is the kind of response I received ? No attempt was made to offer any solutions , rectify the situation , or even try to make me feel better for the mistake . I understand it is only $*.** . It's the principle . I rent movies from Redbox frequently. When I told her I will just quit using Redbox then, there was no response just complete silence . Once again, no attempt to rectify by the situation. Not only am I going to boycott Redbox I will spread the word to all of my friends that use it as well .
GetHuman：让我们量化一下您与Redbox联系的经验。在1到5的范围内，如何轻松解决Redbox问题？
GetHuman-svschmid：为了给您找到帮助的方便，我会给他们五分之三的three。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
GetHuman-svschmid：在沟通方面，我会给他们五分之三的two。
GetHuman：Redbox快速有效地解决问题的能力又如何呢？
GetHuman-svschmid：为此，我要说出五分之二的three。
GetHuman：最后-对其他Redbox客户有何建议？
GetHuman-svschmid：尽早或晚些时候与他们打交道。不要忘记Redbox可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 GetHuman-svschmid在December 4th, 2017发生的Redbox客户服务问题中得到了一些有用的反馈和措辞。