Redbox: just reserved Insidious * and it didn't give me...

GetHuman用户GetHuman-kambali来自ноябрь 30-го, 2017的Redbox条客户评论

GetHuman-kambali案的背景

GetHuman:GetHuman-kambali-您能告诉我们其他Redbox个客户何时提起诉讼吗?
GetHuman-kambali:Yes。在ноябрь 26-го上是morning。
GetHuman:您是否接触到Redbox,如果可以,怎么做?
GetHuman-kambali:我使用在GetHuman Redbox客户服务联系信息页面上找到的help page:联系Redbox客户服务
GetHuman:这些常见的Redbox客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 GetHuman-kambali 常见 Redbox 问题的列表)
GetHuman-kambali:“ Overcharge on Account”是我尝试使用to contact的原因。

GetHuman-kambali对Redbox客户服务的评价

GetHuman:那么,您如何总结GetHuman的Redbox客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
GetHuman-kambali:just reserved Insidious * and it didn't give me the right movie. I got Pitch perfect *. This is the
GetHuman:您能从11/26/17发生的事情中告诉我们其他人吗?
GetHuman-kambali:just reserved Insidious * and it didn't give me the right movie. I got Pitch perfect *. This is the second time the mobile app messed up on just this reservation. The first time it didn't let me use my promo code. A gentleman from customer service helped me out and credited the movie. The first lady I talked to was more than rude. Basically telling me I was stupid and didn't know how to use a smart phone or your app. then hung up on me. If this is how customer service is ran I'll just stop using the Redbox all together. I'm sorry but I just called to find out what happened and got treated like ****. Im not really into watching pitch perfect * and I even had to pay for it cause the app didn't work. Thanks for your time and look forward to hearing from you.
GetHuman:让我们量化一下您与Redbox联系的经验。在1到5的范围内,如何轻松解决Redbox问题?
GetHuman-kambali:为了给您找到帮助的方便,我会给他们五分之三的five。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
GetHuman-kambali:在沟通方面,我会给他们五分之三的two。
GetHuman:Redbox快速有效地解决问题的能力又如何呢?
GetHuman-kambali:为此,我要说出五分之二的three。
GetHuman:最后-对其他Redbox客户有何建议?
GetHuman-kambali:尽早或晚些时候与他们打交道。不要忘记Redbox可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 GetHuman-kambali在ноябрь 26-го, 2017发生的Redbox客户服务问题中得到了一些有用的反馈和措辞。

Redbox

3.21 of 5 stars | 185条评论

GetHuman-kambali的Redbox评论

寻求帮助的困难
5 5星
沟通质量
2 5星
及时和专业
3 5星
整体客户服务评分
3 5星

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