Redbox: I rented * movies and one was empty and it took...

GetHuman用户~Jbonerzzzzz来自November 26th, 2017的Redbox条客户评论

~Jbonerzzzzz案的背景

GetHuman:~Jbonerzzzzz-您能告诉我们其他Redbox个客户何时提起诉讼吗?
~Jbonerzzzzz:Sure。在November 18th上是afternoon。
GetHuman:您是否接触到Redbox,如果可以,怎么做?
~Jbonerzzzzz:我使用在GetHuman Redbox客户服务联系信息页面上找到的help page:联系Redbox客户服务
GetHuman:这些常见的Redbox客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Jbonerzzzzz 常见 Redbox 问题的列表)
~Jbonerzzzzz:“ Returns”是我尝试使用to contact的原因。

~Jbonerzzzzz对Redbox客户服务的评价

GetHuman:那么,您如何总结GetHuman的Redbox客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Jbonerzzzzz:I rented * movies and one was empty and it took me * calls to figure out how I'm going to return it because I did almost every single ways to return it none of them really helped. * hung up on me bc I was just really upset and done with it, * people were rude pretty much telling me what the h*ll I want to do eventho that question falls on redbox, like what the **** am I supposed to do. First of, I'm getting charged for a movie I HAVE NOT seen at all since it was empty and they were pushing me to return it which the machine kept returning it back out. Anyway, none of them let me talk to a manager to solve this problem better. There should b a manager or someone higher for this kindof problem. I have a full time job and yes mostly everyone has Netflix since we're all busy but you go to redbox for new movies correct? So it wasted my time and this problem won't let me stop from renting a movie, just hope customer service gets better and supervisors or managers should always b there to hand
GetHuman:让我们量化一下您与Redbox联系的经验。在1到5的范围内,如何轻松解决Redbox问题?
~Jbonerzzzzz:为了给您找到帮助的方便,我会给他们五分之三的four。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Jbonerzzzzz:在沟通方面,我会给他们五分之三的one。
GetHuman:Redbox快速有效地解决问题的能力又如何呢?
~Jbonerzzzzz:为此,我要说出五分之二的two。
GetHuman:最后-对其他Redbox客户有何建议?
~Jbonerzzzzz:尽早或晚些时候与他们打交道。不要忘记Redbox可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Jbonerzzzzz在November 18th, 2017发生的Redbox客户服务问题中得到了一些有用的反馈和措辞。

Redbox

3.21 of 5 stars | 185条评论

~Jbonerzzzzz的Redbox评论

寻求帮助的困难
4 5星
沟通质量
1 5星
及时和专业
2 5星
整体客户服务评分
2 5星

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