Mass Health Connector: Worst waiting time, computer was down twice I c...
GetHuman用户GetHuman-378588来自ноябрь 26-го, 2017的Mass Health Connector条客户评论
GetHuman-378588案的背景
GetHuman：GetHuman-378588-您能告诉我们其他Mass Health Connector个客户何时提起诉讼吗？
GetHuman-378588：Yup。在ноябрь 20-го上是evening。
GetHuman：您是否接触到Mass Health Connector，如果可以，怎么做？
GetHuman：这些常见的Mass Health Connector客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 GetHuman-378588 常见 Mass Health Connector 问题的列表）
GetHuman-378588：“ None of those really matches why I wanted to call Mass Health Connector that day.”是我尝试使用to call的原因。
GetHuman-378588对Mass Health Connector客户服务的评价
GetHuman：那么，您如何总结GetHuman的Mass Health Connector客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
GetHuman-378588：Worst waiting time, computer was down twice I called back to pick a plan had to call back again and they said I was late for the enrollment but it was them that couldn't help me due to the computer that was down. I beg if someone could call me back because my husband is on many medication and needed refill but without an insurance plan pick out they would not refill it. Health Connector supervisor suppose to call us back in **to ** hrs since Feb.**. We waited and waited no call. Called back again today waited **min. Still the system would not be able to let me pick a plan and my husband is out of his medication. This is an emergency that if he doesn't have his medication the virus would attack his liver anytime. Service is so poorly that someone could lose their lives or be seriously ill or injured due to the poor system that Health Connector is running. I don't know when will this get better or improve in the near future. Right now is the worst.
GetHuman：让我们量化一下您与Mass Health Connector联系的经验。在1到5的范围内，如何轻松解决Mass Health Connector问题？
GetHuman-378588：为了给您找到帮助的方便，我会给他们五分之三的one。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
GetHuman-378588：在沟通方面，我会给他们五分之三的three。
GetHuman：Mass Health Connector快速有效地解决问题的能力又如何呢？
GetHuman-378588：为此，我要说出五分之二的one。
GetHuman：最后-对其他Mass Health Connector客户有何建议？
GetHuman-378588：在一天中的早些时候或深夜给他们打电话。不要忘记Mass Health Connector可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 GetHuman-378588在ноябрь 20-го, 2017发生的Mass Health Connector客户服务问题中得到了一些有用的反馈和措辞。