Mass Health Connector: We have NHP but it took us * months to finally...

GetHuman用户~anonymous来自noviembre 27º, 2017的Mass Health Connector条客户评论

~anonymous案的背景

GetHuman:~anonymous-您能告诉我们其他Mass Health Connector个客户何时提起诉讼吗?
~anonymous:Yes。在noviembre 21º上是middle of the night。
GetHuman:您是否接触到Mass Health Connector,如果可以,怎么做?
~anonymous:我使用了我在GetHuman Mass Health Connector客户电话号码页面上找到的800-841-2900号码:Mass Health Connector客户服务电话号码
GetHuman:这些常见的Mass Health Connector客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~anonymous 常见 Mass Health Connector 问题的列表)
~anonymous:“ None of those really matches why I wanted to call Mass Health Connector that day.”是我尝试使用to call的原因。

~anonymous对Mass Health Connector客户服务的评价

GetHuman:那么,您如何总结GetHuman的Mass Health Connector客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~anonymous:We have NHP but it took us * months to finally get the coverage! They wanted documentation of our immigration status (which we had submitted the year before for the same insurance, submitted it again * times!), then they could not find the payment, found it after * weeks but even though it was paid on time they didn't put it in the account until ** days later!!! Lost coverage and spent hours and hours on hold with people that don't know what they are doing! Horrible service all the way up to supervisors!
GetHuman:让我们量化一下您与Mass Health Connector联系的经验。在1到5的范围内,如何轻松解决Mass Health Connector问题?
~anonymous:为了给您找到帮助的方便,我会给他们五分之三的two。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~anonymous:在沟通方面,我会给他们五分之三的three。
GetHuman:Mass Health Connector快速有效地解决问题的能力又如何呢?
~anonymous:为此,我要说出五分之二的one。
GetHuman:最后-对其他Mass Health Connector客户有何建议?
~anonymous:在一天中的早些时候或深夜给他们打电话。不要忘记Mass Health Connector可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~anonymous在noviembre 21º, 2017发生的Mass Health Connector客户服务问题中得到了一些有用的反馈和措辞。

Mass Health Connector

1.27 of 5 stars | 68条评论

~anonymous的Mass Health Connector评论

寻求帮助的困难
2 5星
沟通质量
3 5星
及时和专业
1 5星
整体客户服务评分
2 5星

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