Mass Health Connector: I took an afternoon off and spent * hours tryin...
GetHuman用户~dissappointed来自November 26, 2017的Mass Health Connector条客户评论
~dissappointed案的背景
GetHuman：~dissappointed-您能告诉我们其他Mass Health Connector个客户何时提起诉讼吗？
~dissappointed：Yup。在November 19上是morning。
GetHuman：您是否接触到Mass Health Connector，如果可以，怎么做？
GetHuman：这些常见的Mass Health Connector客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~dissappointed 常见 Mass Health Connector 问题的列表）
~dissappointed：“ None of those really matches why I wanted to call Mass Health Connector that day.”是我尝试使用to call的原因。
~dissappointed对Mass Health Connector客户服务的评价
GetHuman：那么，您如何总结GetHuman的Mass Health Connector客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~dissappointed：I took an afternoon off and spent * hours trying to switch to a different plan. It was going no where after three phone calls. The first call was answer after ** minutes wait, gave personal info then got disconnected. The second call was also ** minutes wait and got disconnected again after personal info. The third call was a ** minutes wait and got to talk to a person but could not help switching the plan. I still do not know which agency can help me switching the plan. May be the new director or the governor could but they would not.*Why do they ask for personal contact but never contact you?
GetHuman：让我们量化一下您与Mass Health Connector联系的经验。在1到5的范围内，如何轻松解决Mass Health Connector问题？
~dissappointed：为了给您找到帮助的方便，我会给他们五分之三的one。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~dissappointed：在沟通方面，我会给他们五分之三的two。
GetHuman：Mass Health Connector快速有效地解决问题的能力又如何呢？
~dissappointed：为此，我要说出五分之二的three。
GetHuman：最后-对其他Mass Health Connector客户有何建议？
~dissappointed：在一天中的早些时候或深夜给他们打电话。不要忘记Mass Health Connector可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~dissappointed在November 19, 2017发生的Mass Health Connector客户服务问题中得到了一些有用的反馈和措辞。