Mass Health Connector has the worst customer se...
GetHuman用户~nc50来自novembre 27, 2017的Mass Health Connector条客户评论
~nc50案的背景
GetHuman：~nc50-您能告诉我们其他Mass Health Connector个客户何时提起诉讼吗？
~nc50：Yup。在novembre 19上是afternoon。
GetHuman：您是否接触到Mass Health Connector，如果可以，怎么做？
GetHuman：这些常见的Mass Health Connector客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~nc50 常见 Mass Health Connector 问题的列表）
~nc50：“ None of those really matches why I wanted to call Mass Health Connector that day.”是我尝试使用to call的原因。
~nc50对Mass Health Connector客户服务的评价
GetHuman：那么，您如何总结GetHuman的Mass Health Connector客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~nc50：Mass Health Connector has the worst customer service I've ever experienced in my life! Since ****** I have called multiple times in an attempt to switch to another health plan. I've tried everything to get someone to help me & it is useless. Dealing with this Health Connector Bureaucracy is unbelievable!!!*******.I call everyday*******get put on hold for sometimes up to an hour*******.when I finally can talk to a living being they tell me they can't help me, but that someone from the accounts change department will call me*******..of course they can't give me any time frame(? * days, ? a week, ? a month, ? a year, ? on my **th birthday)*******..it's going on * weeks now & still no call*******frustration to the max!!! these people are useless!!!!!!!!! Someone needs to step in and stop the insanity!
GetHuman：让我们量化一下您与Mass Health Connector联系的经验。在1到5的范围内，如何轻松解决Mass Health Connector问题？
~nc50：为了给您找到帮助的方便，我会给他们五分之三的one。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~nc50：在沟通方面，我会给他们五分之三的one。
GetHuman：Mass Health Connector快速有效地解决问题的能力又如何呢？
~nc50：为此，我要说出五分之二的two。
GetHuman：最后-对其他Mass Health Connector客户有何建议？
~nc50：在一天中的早些时候或深夜给他们打电话。不要忘记Mass Health Connector可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~nc50在novembre 19, 2017发生的Mass Health Connector客户服务问题中得到了一些有用的反馈和措辞。