Dell - Tech Support: Kept going around to the same departments, all...
GetHuman用户~Annony来自novembre 5, 2017的Dell - Tech Support条客户评论
~Annony案的背景
GetHuman:~Annony-您能告诉我们其他Dell - Tech Support个客户何时提起诉讼吗?
~Annony:Yeah。在octobre 28上是afternoon。
GetHuman:您是否接触到Dell - Tech Support,如果可以,怎么做?
GetHuman:这些常见的Dell - Tech Support客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Annony 常见 Dell - Tech Support 问题的列表)
~Annony:“ Refund a Charge”是我尝试使用to call的原因。
~Annony对Dell - Tech Support客户服务的评价
GetHuman:那么,您如何总结GetHuman的Dell - Tech Support客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Annony:Kept going around to the same departments, all with different people, each harder to understand than the last. Ended up at the "Concern" department, "Enterprise Dept", etc... It's like a game. And they all speak very poor English. Finally, asked for a US-based rep, and got one (after waiting) who told me the only people who could help me were in India. I will never buy another Dell.
GetHuman:让我们量化一下您与Dell - Tech Support联系的经验。在1到5的范围内,如何轻松解决Dell - Tech Support问题?
~Annony:为了给您找到帮助的方便,我会给他们五分之三的five。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Annony:在沟通方面,我会给他们五分之三的five。
GetHuman:Dell - Tech Support快速有效地解决问题的能力又如何呢?
~Annony:为此,我要说出五分之二的three。
GetHuman:最后-对其他Dell - Tech Support客户有何建议?
~Annony:在一天中的早些时候或深夜给他们打电话。不要忘记Dell - Tech Support可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Annony在octobre 28, 2017发生的Dell - Tech Support客户服务问题中得到了一些有用的反馈和措辞。