Dell - Tech Support: Took another ** minutes to get some lady in Ind...
GetHuman用户~Frank H.来自Oktober 28, 2017的Dell - Tech Support条客户评论
~Frank H.案的背景
GetHuman：~Frank H.-您能告诉我们其他Dell - Tech Support个客户何时提起诉讼吗？
~Frank H.：Yes I can。在Oktober 26上是evening。
GetHuman：您是否接触到Dell - Tech Support，如果可以，怎么做？
GetHuman：这些常见的Dell - Tech Support客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~Frank H. 常见 Dell - Tech Support 问题的列表）
~Frank H.：“ Warranty Claim”是我尝试使用to call的原因。
~Frank H.对Dell - Tech Support客户服务的评价
GetHuman：那么，您如何总结GetHuman的Dell - Tech Support客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~Frank H.：Took another ** minutes to get some lady in India to admit she had no clue as to when my damaged shipment replacement was going to be shipped out... all she could say was that is was in processing. Last Saturday got passed from India to El Salvador where someone finally got the ball rolling and order a replacement which was supposed to have shipped out Monday. Again the Indian had no clue!!! It seems that the ONLY folks who had up-to-date info was the PILOT Freight Co. They already have the replacement unit and it's on the way. For a company that deals so heavily with computers, one would think that Dell just might be able to have current information, but obviously their right hand has no clue as to what the left one is doing! A really poor showing for what is supposed to be a top notch company!
GetHuman：让我们量化一下您与Dell - Tech Support联系的经验。在1到5的范围内，如何轻松解决Dell - Tech Support问题？
~Frank H.：为了给您找到帮助的方便，我会给他们五分之三的five。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~Frank H.：在沟通方面，我会给他们五分之三的three。
GetHuman：Dell - Tech Support快速有效地解决问题的能力又如何呢？
~Frank H.：为此，我要说出五分之二的four。
GetHuman：最后-对其他Dell - Tech Support客户有何建议？
~Frank H.：在一天中的早些时候或深夜给他们打电话。不要忘记Dell - Tech Support可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~Frank H.在Oktober 26, 2017发生的Dell - Tech Support客户服务问题中得到了一些有用的反馈和措辞。