Dell - Tech Support: DO NOT BUY TABLET FROM DELL. They have sent ou...
GetHuman用户~PJ来自novembre 27º, 2017的Dell - Tech Support条客户评论
~PJ案的背景
GetHuman:~PJ-您能告诉我们其他Dell - Tech Support个客户何时提起诉讼吗?
~PJ:Yup。在novembre 22º上是middle of the night。
GetHuman:您是否接触到Dell - Tech Support,如果可以,怎么做?
GetHuman:这些常见的Dell - Tech Support客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~PJ 常见 Dell - Tech Support 问题的列表)
~PJ:“ Return an Order”是我尝试使用to call的原因。
~PJ对Dell - Tech Support客户服务的评价
GetHuman:那么,您如何总结GetHuman的Dell - Tech Support客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~PJ:DO NOT BUY TABLET FROM DELL. They have sent out TWO (*) tablets. Both are the wrong item. They can't deliver the right one so they think that the only correct solution is to return the items for refund. They don't get that an item was purchased and they SHOULD deliver it. I WAS ON PHONE ** MINUTES ONE DAY AND ** MINUTES THE SECOND TIME I TRIED TO FIX THIS PROBLEM. FOR NOTHING
GetHuman:让我们量化一下您与Dell - Tech Support联系的经验。在1到5的范围内,如何轻松解决Dell - Tech Support问题?
~PJ:为了给您找到帮助的方便,我会给他们五分之三的three。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~PJ:在沟通方面,我会给他们五分之三的two。
GetHuman:Dell - Tech Support快速有效地解决问题的能力又如何呢?
~PJ:为此,我要说出五分之二的five。
GetHuman:最后-对其他Dell - Tech Support客户有何建议?
~PJ:在一天中的早些时候或深夜给他们打电话。不要忘记Dell - Tech Support可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~PJ在novembre 22º, 2017发生的Dell - Tech Support客户服务问题中得到了一些有用的反馈和措辞。