Comcast: I used option * where they call you back. Basic...
GetHuman用户~kmtboston来自November 25., 2017的Comcast条客户评论
~kmtboston案的背景
GetHuman：~kmtboston-您能告诉我们其他Comcast个客户何时提起诉讼吗？
~kmtboston：Yup。在November 17.上是afternoon。
GetHuman：您是否接触到Comcast，如果可以，怎么做？
~kmtboston：我使用了我在GetHuman Comcast客户电话号码页面上找到的800-266-2278号码：Comcast客户服务电话号码 GetHuman：这些常见的Comcast客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~kmtboston 常见 Comcast 问题的列表）
~kmtboston：“ Pay bill”是我尝试使用to call的原因。
~kmtboston对Comcast客户服务的评价
GetHuman：那么，您如何总结GetHuman的Comcast客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~kmtboston：I used option * where they call you back. Basically, you follow the instructions and get a call back. My request was returned after only about *-** minutes. The customer solutions rep was extremely helpful and finally resolved an issue dating back to November ****. She gave an additional credit to our account and added Showtime for free (* months duration). My advice to customers is to keep accurate notes on every call made to CSR. You need to document every call and refer back to your notes. Persistence will pay off so don't relent!!! We were able to maintain the same rate for triple play bundled services for the current year. The initial contract expired ***** and would have increased by $**.**. I was just trying to reduce services so I could afford my monthly payments and "negotiated" a roll-back plan for * year to receive the same services at the same rate. However, the problem began when it was not being honored. Finally, * months later it has been resolved. I am very sa
GetHuman：让我们量化一下您与Comcast联系的经验。在1到5的范围内，如何轻松解决Comcast问题？
~kmtboston：为了给您找到帮助的方便，我会给他们五分之三的two。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~kmtboston：在沟通方面，我会给他们五分之三的three。
GetHuman：Comcast快速有效地解决问题的能力又如何呢？
~kmtboston：为此，我要说出五分之二的two。
GetHuman：最后-对其他Comcast客户有何建议？
~kmtboston：在一天中的早些时候或深夜给他们打电话。不要忘记Comcast可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~kmtboston在November 17., 2017发生的Comcast客户服务问题中得到了一些有用的反馈和措辞。