I have been customers with Comcast for years. W...
GetHuman用户GetHuman-lennonh来自ноябрь 29-го, 2017的Comcast条客户评论
GetHuman-lennonh案的背景
GetHuman：GetHuman-lennonh-您能告诉我们其他Comcast个客户何时提起诉讼吗？
GetHuman-lennonh：Yeah。在ноябрь 19-го上是evening。
GetHuman：您是否接触到Comcast，如果可以，怎么做？
GetHuman-lennonh：我使用了我在GetHuman Comcast客户电话号码页面上找到的800-266-2278号码：Comcast客户服务电话号码 GetHuman：这些常见的Comcast客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 GetHuman-lennonh 常见 Comcast 问题的列表）
GetHuman-lennonh：“ Account access”是我尝试使用to call的原因。
GetHuman-lennonh对Comcast客户服务的评价
GetHuman：那么，您如何总结GetHuman的Comcast客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
GetHuman-lennonh：I have been customers with Comcast for years. We never was big fans but it worked for us. We moved to Jacksonville Fl. on August * of this year. We tried to have our service switched over so it would be on when we got here but the Comcast people could not find our address. When we did move here there was a card of a Comcast guy in our welcome package and we called him to get our service turned on. He said we could get the triple play with tv, internet, and monitoring for *** a month. So we said great. He made an appointment and the tech said my wife had to be home to get the cable since it is in her name. The next time the tech never came said appointments ran over. The third time they gave us a window of * to ** in the morning and didn't get there until * pm and didn't leave until after *. We then had to call the next day because everything was working but it was running slow. They then had to send anther tech out to fix that problem. After all that one week later they turn off our service saying it was for payment when we only had the service from ******* until ******. Payment was not even due until *******. The bill was *** and they said they would credit us for all the problems but they never did. The service still was not right because they gave us a phone and we never ordered a phone and they never put in the monitoring service. Yesterday our service goes off again and now they are saying they have to send someone out again. This is the worst service I have ever had with any company and I don't feel like your company cares. I would like someone to contact me and really explain why I should keep your service and not tell everyone that ask me about Comcast not to run.
GetHuman：让我们量化一下您与Comcast联系的经验。在1到5的范围内，如何轻松解决Comcast问题？
GetHuman-lennonh：为了给您找到帮助的方便，我会给他们五分之三的two。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
GetHuman-lennonh：在沟通方面，我会给他们五分之三的three。
GetHuman：Comcast快速有效地解决问题的能力又如何呢？
GetHuman-lennonh：为此，我要说出五分之二的four。
GetHuman：最后-对其他Comcast客户有何建议？
GetHuman-lennonh：在一天中的早些时候或深夜给他们打电话。不要忘记Comcast可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 GetHuman-lennonh在ноябрь 19-го, 2017发生的Comcast客户服务问题中得到了一些有用的反馈和措辞。