Comcast has refused to fix my in home services...
GetHuman用户GetHuman-tubaile来自December 1st, 2017的Comcast条客户评论
GetHuman-tubaile案的背景
GetHuman：GetHuman-tubaile-您能告诉我们其他Comcast个客户何时提起诉讼吗？
GetHuman-tubaile：Yes I can。在November 25th上是middle of the night。
GetHuman：您是否接触到Comcast，如果可以，怎么做？
GetHuman-tubaile：我使用了我在GetHuman Comcast客户电话号码页面上找到的800-266-2278号码：Comcast客户服务电话号码 GetHuman：这些常见的Comcast客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 GetHuman-tubaile 常见 Comcast 问题的列表）
GetHuman-tubaile：“ Setup service”是我尝试使用to call的原因。
GetHuman-tubaile对Comcast客户服务的评价
GetHuman：那么，您如何总结GetHuman的Comcast客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
GetHuman-tubaile：Comcast has refused to fix my in home services, and no I am without phone or inter
GetHuman：您能从11/25/17发生的事情中告诉我们其他人吗？
GetHuman-tubaile：We had ATT for Internet and DSL. A representative named Amanda Mashburn signed us with Comcast on the *th of December. We were told we could keep our old phone number, so we did. She said that she would place a work order in immediately, and we would get services by January *nd. *We heard nothing from Mrs Mashburn although I texted and called her at****-***-**** repeatedly before the *nd. *I heard nothing from her until Saturday, the *nd of January by text AFTER I had texted first. She writes, the technician should be out between **-** that day.*When he shows up at **:** am, I get a long diatribe about how he used to live here and I can't be serviced because of no plug, or whatever.**I asked him for his name and a number. He only told me his ID was ****, his name is Robert, and his company is CIST. *I live in Brunswick, Ga. Our zip code is *****.*Here's why I'm furious. The representative, Mrs. Mashburn should have made it clear to the offices of Xfinity NOT to port my number if the service could not be fulfilled.*Had she and the Supervisor Robert communicated BEFORE the install day of January *nd, ****, the whole deal could have been cancelled!*Because of these two representatives of Comcast Xfinity lack of professionalism, we no longer have ANY INTERNET OR PHONE SERVICES.*Our old company, ATT has given our number (***)***-****away. We can't establish new service with them in our area because they say their ports are full.**We need our services immediately! We pay our bills online, our daughter uses the Internet for online classes, and having * autistic children, and being home bound at the moment means we have lost our LIFELINE TO THE WORLD.*This is Not Our Faults. We trusted Comcast for better service, and because of them We have no Service at all.*We Deserve what Was Promised.**Sincerely,*Julius and Trina Bailey**** Belmont Circle *Brunswick, Ga *****
GetHuman：让我们量化一下您与Comcast联系的经验。在1到5的范围内，如何轻松解决Comcast问题？
GetHuman-tubaile：为了给您找到帮助的方便，我会给他们五分之三的three。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
GetHuman-tubaile：在沟通方面，我会给他们五分之三的two。
GetHuman：Comcast快速有效地解决问题的能力又如何呢？
GetHuman-tubaile：为此，我要说出五分之二的five。
GetHuman：最后-对其他Comcast客户有何建议？
GetHuman-tubaile：在一天中的早些时候或深夜给他们打电话。不要忘记Comcast可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 GetHuman-tubaile在November 25th, 2017发生的Comcast客户服务问题中得到了一些有用的反馈和措辞。