Agoda: We would like to complaint about the hotel you...

GetHuman用户GetHuman-109427来自November 15th, 2017的Agoda条客户评论

GetHuman-109427案的背景

GetHuman:GetHuman-109427-您能告诉我们其他Agoda个客户何时提起诉讼吗?
GetHuman-109427:Yeah。在November 13th上是morning。
GetHuman:您是否接触到Agoda,如果可以,怎么做?
GetHuman-109427:我使用了我在GetHuman Agoda客户电话号码页面上找到的866-656-8207号码:Agoda客户服务电话号码
GetHuman:这些常见的Agoda客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 GetHuman-109427 常见 Agoda 问题的列表)
GetHuman-109427:“ Make a booking”是我尝试使用to call的原因。

GetHuman-109427对Agoda客户服务的评价

GetHuman:那么,您如何总结GetHuman的Agoda客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
GetHuman-109427:We would like to complaint about the hotel you recommended in hanoi..golden lotus hotel..on april ** we reached no.** GLH at *.**am and request the receptionist for early room check in...he said we are booked for the new hotel GL Luxury Hotel) no.**..we moved from the old one to new one...after tat,the receptionist at the luxury hotel said sorry the room is fully booked so we cant early check in..ok,fine..we said ok but we would like to have a shower before go to our whole day trip..the guy said ok but need to pay...after few mins checking,he said oh no,the room also fully booked so they cant offer the shower for us..after negotiate for few times,the guy said he cant make the decisions so need to wait for the MANAGER came by *am..ok, we wait until *am..the manager came and he said sorry but really cant helpus on the request..actually we are fine with that...Then we went for our day trip and left the luggages at the luxury hotel..*The ridiculous thing happened when we finished the the t
GetHuman:让我们量化一下您与Agoda联系的经验。在1到5的范围内,如何轻松解决Agoda问题?
GetHuman-109427:为了给您找到帮助的方便,我会给他们五分之三的three。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
GetHuman-109427:在沟通方面,我会给他们五分之三的four。
GetHuman:Agoda快速有效地解决问题的能力又如何呢?
GetHuman-109427:为此,我要说出五分之二的one。
GetHuman:最后-对其他Agoda客户有何建议?
GetHuman-109427:在一天中的早些时候或深夜给他们打电话。不要忘记Agoda可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 GetHuman-109427在November 13th, 2017发生的Agoda客户服务问题中得到了一些有用的反馈和措辞。

Agoda

1.40 of 5 stars | 96条评论

GetHuman-109427的Agoda评论

寻求帮助的困难
3 5星
沟通质量
4 5星
及时和专业
1 5星
整体客户服务评分
3 5星

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