When you book at Agoda, be very careful!!! Once...

GetHuman用户~Algoree来自November 27., 2017的Agoda条客户评论

~Algoree案的背景

GetHuman:~Algoree-您能告诉我们其他Agoda个客户何时提起诉讼吗?
~Algoree:Yes I can。在November 25.上是late at night。
GetHuman:您是否接触到Agoda,如果可以,怎么做?
~Algoree:我使用了我在GetHuman Agoda客户电话号码页面上找到的866-656-8207号码:Agoda客户服务电话号码
GetHuman:这些常见的Agoda客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Algoree 常见 Agoda 问题的列表)
~Algoree:“ Complaint”是我尝试使用to call的原因。

~Algoree对Agoda客户服务的评价

GetHuman:那么,您如何总结GetHuman的Agoda客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Algoree:When you book at Agoda, be very careful!!! Once I've made a reservation, the website gave me error and I went straight to hotel to book. Turns out Agoda already debited my credit card!! When trying to reach Agoda via email and their feedback board, and email again and again, my mail has been ignored! So I was charged TWICE and * rooms! in a day!!!. Luckily the hotel MGR was willing to give me * days stay. *Another was just yesterday. I booked Agoda, it says there you can pay hotel as you reach. No strings attached if you choose to cancel last minute. Sounds good? Oh.. there's a disclaimer, the hotel can deduct your credit card at any time. Wow...so I choose to pay to the hotel... upon reaching the hotel at *pm, I paid in CASH! But on checking out the counter told me Agoda had charged by credit card already (without my knowledge!!) thinking that I didn't show up. So the hotel will refund me by cash. No thanks AGODA!!! Highly profit minded without any case for its customers. Seriously ha
GetHuman:让我们量化一下您与Agoda联系的经验。在1到5的范围内,如何轻松解决Agoda问题?
~Algoree:为了给您找到帮助的方便,我会给他们五分之三的two。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Algoree:在沟通方面,我会给他们五分之三的three。
GetHuman:Agoda快速有效地解决问题的能力又如何呢?
~Algoree:为此,我要说出五分之二的four。
GetHuman:最后-对其他Agoda客户有何建议?
~Algoree:在一天中的早些时候或深夜给他们打电话。不要忘记Agoda可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Algoree在November 25., 2017发生的Agoda客户服务问题中得到了一些有用的反馈和措辞。

Agoda

1.40 of 5 stars | 96条评论

~Algoree的Agoda评论

寻求帮助的困难
2 5星
沟通质量
3 5星
及时和专业
4 5星
整体客户服务评分
3 5星

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