Never use Agoda. They have the worse business a...
GetHuman用户GetHuman-jolisam来自November 29th, 2017的Agoda条客户评论
Background on GetHuman-jolisam's case
GetHuman: GetHuman-jolisam - can you tell our other Agoda customers when your case took place?
GetHuman-jolisam: Yes I can. It was evening, on November 20th.
GetHuman: Did you reach out to Agoda, and if so, how?
GetHuman: And which of these common Agoda customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-jolisam a list of common Agoda problems)
GetHuman-jolisam: "Change booking" was why I was trying to call.
GetHuman-jolisam's review of Agoda customer service
GetHuman: So how would you sum up your experience for GetHuman's Agoda customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-jolisam: Never use Agoda. They have the worse business agenda, and they dont care a thing for customer service.
GetHuman: Let's quantify your experience contacting Agoda. On a scale of 1 to 5, how easy is it go get help on a Agoda problem?
GetHuman-jolisam: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-jolisam: I'd give them a one out of five on communication.
GetHuman: And what about Agoda's ability to quickly and effectively address your problem?
GetHuman-jolisam: For that I would say three out of five.
GetHuman: And finally- any advice for other Agoda customers?
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-jolisam taken from his Agoda customer service problem that occurred on November 20th, 2017.