Agoda: We have a very bad experience which I wish to s...
GetHuman用户~borroloolant来自November 19th, 2017的Agoda条客户评论
~borroloolant案的背景
GetHuman：~borroloolant-您能告诉我们其他Agoda个客户何时提起诉讼吗？
~borroloolant：Sure。在November 12th上是morning。
GetHuman：您是否接触到Agoda，如果可以，怎么做？
~borroloolant：我使用了我在GetHuman Agoda客户电话号码页面上找到的866-656-8207号码：Agoda客户服务电话号码 GetHuman：这些常见的Agoda客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~borroloolant 常见 Agoda 问题的列表）
~borroloolant：“ Cancel booking”是我尝试使用to call的原因。
~borroloolant对Agoda客户服务的评价
GetHuman：那么，您如何总结GetHuman的Agoda客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~borroloolant：We have a very bad experience which I wish to share with Trip Advisor guests. We booked via AGODA and thought we would have some sort of protection from Agoda in the case of problems. We were wrong! We booked from the *-* November **** and on the * November **** we had to leave early due to the oncoming Typhoon Yolonda. We were told that there would not be any refunds as Agoda would not refund money. We still tried to get a refund from Agoda and they at first told us they would talk to Jay Jays hotel. Jay Jays then told Agoda we had got a cash refund, which was not true. Agoda to date have not been willing to follow up and sort out this complaint.This is very sad and I would recommend people not stay at Jay Jay's unless you pay cash each day as you can not trust this hotel. Please stay only at your own risk and with Agoda they only look after their Hotel clients, not their customers. My next step will be to complain to my credit card company about this hotel and Agoda.
GetHuman：让我们量化一下您与Agoda联系的经验。在1到5的范围内，如何轻松解决Agoda问题？
~borroloolant：为了给您找到帮助的方便，我会给他们五分之三的one。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~borroloolant：在沟通方面，我会给他们五分之三的one。
GetHuman：Agoda快速有效地解决问题的能力又如何呢？
~borroloolant：为此，我要说出五分之二的three。
GetHuman：最后-对其他Agoda客户有何建议？
~borroloolant：在一天中的早些时候或深夜给他们打电话。不要忘记Agoda可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~borroloolant在November 12th, 2017发生的Agoda客户服务问题中得到了一些有用的反馈和措辞。