AT&T U-Verse: WARNING!*I have been battling att uverse to sen...

GetHuman用户~Hungryinchicago来自November 25., 2017的AT&T U-Verse条客户评论

~Hungryinchicago案的背景

GetHuman:~Hungryinchicago-您能告诉我们其他AT&T U-Verse个客户何时提起诉讼吗?
~Hungryinchicago:Yeah。在November 18.上是morning。
GetHuman:您是否接触到AT&T U-Verse,如果可以,怎么做?
~Hungryinchicago:我使用了我在GetHuman AT&T U-Verse客户电话号码页面上找到的800-288-2020号码:AT&T U-Verse客户服务电话号码
GetHuman:这些常见的AT&T U-Verse客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Hungryinchicago 常见 AT&T U-Verse 问题的列表)
~Hungryinchicago:“ Overcharge/Strange charge”是我尝试使用to call的原因。

~Hungryinchicago对AT&T U-Verse客户服务的评价

GetHuman:那么,您如何总结GetHuman的AT&T U-Verse客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Hungryinchicago:WARNING!*I have been battling att uverse to send me paper bills for * months. In * months they have still been unable to send me a a paper bill so I can pay that way. I made a payment on ***** online of course since I have yet to receive ANY paper bills. On **** I received a $** suspension of service charge for a late payment. After arguing with att for ** minutes that I was not notified of this "late" charge at all, nor should it be late because i made a payment less than a month ago, they told me that it can take up to * bill cycles to receive your bill* suspension notice, and that the $** charge was unrefutable. Obviously by this point I wanted to simply end my horrible att service. Well, that would be a $*** early termination fee. So now, Every * weeks I have to check my att account because in * weeks, you can receive a late payment fee of $**, so be cautious and watch out because att can give you a unrefutable "late" fee at a moments notice and theres not a thing you can do about
GetHuman:让我们量化一下您与AT&T U-Verse联系的经验。在1到5的范围内,如何轻松解决AT&T U-Verse问题?
~Hungryinchicago:为了给您找到帮助的方便,我会给他们五分之三的three。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Hungryinchicago:在沟通方面,我会给他们五分之三的one。
GetHuman:AT&T U-Verse快速有效地解决问题的能力又如何呢?
~Hungryinchicago:为此,我要说出五分之二的one。
GetHuman:最后-对其他AT&T U-Verse客户有何建议?
~Hungryinchicago:在一天中的早些时候或深夜给他们打电话。不要忘记AT&T U-Verse可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Hungryinchicago在November 18., 2017发生的AT&T U-Verse客户服务问题中得到了一些有用的反馈和措辞。

AT&T U-Verse

2.27 of 5 stars | 450条评论

~Hungryinchicago的AT&T U-Verse评论

寻求帮助的困难
3 5星
沟通质量
1 5星
及时和专业
1 5星
整体客户服务评分
2 5星

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