AT&T U-Verse: My Internet speed is significantly slower than...
GetHuman用户GetHuman-jmgreen来自décembre 1er, 2017的AT&T U-Verse条客户评论
GetHuman-jmgreen案的背景
GetHuman：GetHuman-jmgreen-您能告诉我们其他AT&T U-Verse个客户何时提起诉讼吗？
GetHuman-jmgreen：Yes I can。在novembre 28上是middle of the night。
GetHuman：您是否接触到AT&T U-Verse，如果可以，怎么做？
GetHuman：这些常见的AT&T U-Verse客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 GetHuman-jmgreen 常见 AT&T U-Verse 问题的列表）
GetHuman-jmgreen：“ Cancel service”是我尝试使用to call的原因。
GetHuman-jmgreen对AT&T U-Verse客户服务的评价
GetHuman：那么，您如何总结GetHuman的AT&T U-Verse客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
GetHuman-jmgreen：My Internet speed is significantly slower than what is advertised in my plan.
GetHuman：您能从11/28/17发生的事情中告诉我们其他人吗？
GetHuman-jmgreen：When I renewed my service, I picked the faster, **mbps connection and for the first couple months, I actually received the advertised speed. But now, for like the past ** months, I pay for the **mbps plan and consistently test at around **mbps. I have performed all troubleshooting steps and had a technician come to my residence to replace equipment. I have disconnected all devices other than my computer and reset the gateway. The technician even came and replaced the gateway. I had also tested on multiple devices and all test the same. I am getting extremely frustrated with ATT and their unwillingness to either fix the issue or reduce my bill to reflect the service that I am actually receiving from them.
GetHuman：让我们量化一下您与AT&T U-Verse联系的经验。在1到5的范围内，如何轻松解决AT&T U-Verse问题？
GetHuman-jmgreen：为了给您找到帮助的方便，我会给他们五分之三的two。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
GetHuman-jmgreen：在沟通方面，我会给他们五分之三的one。
GetHuman：AT&T U-Verse快速有效地解决问题的能力又如何呢？
GetHuman-jmgreen：为此，我要说出五分之二的two。
GetHuman：最后-对其他AT&T U-Verse客户有何建议？
GetHuman-jmgreen：在一天中的早些时候或深夜给他们打电话。不要忘记AT&T U-Verse可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 GetHuman-jmgreen在novembre 28, 2017发生的AT&T U-Verse客户服务问题中得到了一些有用的反馈和措辞。