ABCMouse: I had gotten a charge for renewal without notif...
GetHuman用户~Anonymous来自نوفمبر ٢٧، ٢٠١٧的ABCMouse条客户评论
~Anonymous案的背景
GetHuman:~Anonymous-您能告诉我们其他ABCMouse个客户何时提起诉讼吗?
~Anonymous:Yup。在نوفمبر ٢١上是afternoon。
GetHuman:您是否接触到ABCMouse,如果可以,怎么做?
GetHuman:这些常见的ABCMouse客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Anonymous 常见 ABCMouse 问题的列表)
~Anonymous:“ Cancel Account”是我尝试使用to call的原因。
~Anonymous对ABCMouse客户服务的评价
GetHuman:那么,您如何总结GetHuman的ABCMouse客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Anonymous:I had gotten a charge for renewal without notification by phone or email. This was upsetting due to the fact that I canceled my subscription some time ago. I was so happy to see that there was a number online to contact customer service. I was nervous after reading the comments, but called to request a refund anyway. The customer service representative was patient and understanding and processed the refund without argument. My son is too old for curriculum offered but all in all a peasant experience.
GetHuman:让我们量化一下您与ABCMouse联系的经验。在1到5的范围内,如何轻松解决ABCMouse问题?
~Anonymous:为了给您找到帮助的方便,我会给他们五分之三的four。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Anonymous:在沟通方面,我会给他们五分之三的five。
GetHuman:ABCMouse快速有效地解决问题的能力又如何呢?
~Anonymous:为此,我要说出五分之二的four。
GetHuman:最后-对其他ABCMouse客户有何建议?
~Anonymous:在一天中的早些时候或深夜给他们打电话。不要忘记ABCMouse可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Anonymous在نوفمبر ٢١، ٢٠١٧发生的ABCMouse客户服务问题中得到了一些有用的反馈和措辞。