iYogi: , I yogi support is terrible! They cannot under...

GetHuman用户~redcard1981来自November 12., 2017的iYogi条客户评论

~redcard1981案的背景

GetHuman:~redcard1981-您能告诉我们其他iYogi个客户何时提起诉讼吗?
~redcard1981:Yeah。在November 8.上是middle of the night。
GetHuman:您是否接触到iYogi,如果可以,怎么做?
~redcard1981:我使用了我在GetHuman iYogi客户电话号码页面上找到的800-237-3901号码:iYogi客户服务电话号码
GetHuman:这些常见的iYogi客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~redcard1981 常见 iYogi 问题的列表)
~redcard1981:“ None of those really matches why I wanted to call iYogi that day.”是我尝试使用to call的原因。

~redcard1981对iYogi客户服务的评价

GetHuman:那么,您如何总结GetHuman的iYogi客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~redcard1981:, I yogi support is terrible! They cannot understand english and then*blame you if you mess up. The first technician signed off without*checking that my computer was fixed , It was not. Then in his records he*stated that he transferred the call to another technician which he*didn*t. He outright lied ! The second technician kept trying to sell me a*backup drive from I yogi while he was trying to fix my computer, I finally had to tell him "Let's get the computer fixed first and then we*can talk about it. During this cal*l my cordlless phone was dying, so I*gave him my cell phone number which he repeated back to me. Shortly*after that my cordless phone died and I waited and hour and he still*didn't call back. I then called I Yogi and the receptionist told me it*would be a * to ** minutes hold time, I was on hold for an hour and*called the receptionist who stated" you mean he didn't pick up the call". **minutes later I was talking to a very rude technician who kept giving*me erroneous com
GetHuman:让我们量化一下您与iYogi联系的经验。在1到5的范围内,如何轻松解决iYogi问题?
~redcard1981:为了给您找到帮助的方便,我会给他们五分之三的three。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~redcard1981:在沟通方面,我会给他们五分之三的five。
GetHuman:iYogi快速有效地解决问题的能力又如何呢?
~redcard1981:为此,我要说出五分之二的five。
GetHuman:最后-对其他iYogi客户有何建议?
~redcard1981:在一天中的早些时候或深夜给他们打电话。不要忘记iYogi可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~redcard1981在November 8., 2017发生的iYogi客户服务问题中得到了一些有用的反馈和措辞。

iYogi

4.13 of 5 stars | 76条评论

~redcard1981的iYogi评论

寻求帮助的困难
3 5星
沟通质量
5 5星
及时和专业
5 5星
整体客户服务评分
4 5星

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