iYogi: This is "Manipulation Selling" at its best. The...
GetHuman用户~Arthur来自November 5, 2017的iYogi条客户评论
~Arthur案的背景
GetHuman:~Arthur-您能告诉我们其他iYogi个客户何时提起诉讼吗?
~Arthur:Yup。在November 4上是middle of the night。
GetHuman:您是否接触到iYogi,如果可以,怎么做?
~Arthur:我使用了我在GetHuman iYogi客户电话号码页面上找到的800-237-3901号码:iYogi客户服务电话号码 GetHuman:这些常见的iYogi客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Arthur 常见 iYogi 问题的列表)
~Arthur:“ None of those really matches why I wanted to call iYogi that day.”是我尝试使用to call的原因。
~Arthur对iYogi客户服务的评价
GetHuman:那么,您如何总结GetHuman的iYogi客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Arthur:This is "Manipulation Selling" at its best. Their **** is associated with a number of popular tech products...it is easy to think you are calling the vendor, but you are really getting iYogi. The rep talked very fast and was quick to offer free help while cleaning*tuning-up my computer and running a diagnostic to determine need for "critical" attention. The process took at least ** minutes. It looked authentic and I know my system needed a "dusting" - but the offer to fix my critical issues was $*** for a *-year plan and $*** for the *-year plan. I asked for "just a fix" - but that was not an option. When I pushed back on the deal, the sales pitch got increasingly manipulative and insulting. No one should be tormented this way.
GetHuman:让我们量化一下您与iYogi联系的经验。在1到5的范围内,如何轻松解决iYogi问题?
~Arthur:为了给您找到帮助的方便,我会给他们五分之三的five。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Arthur:在沟通方面,我会给他们五分之三的two。
GetHuman:iYogi快速有效地解决问题的能力又如何呢?
~Arthur:为此,我要说出五分之二的five。
GetHuman:最后-对其他iYogi客户有何建议?
~Arthur:在一天中的早些时候或深夜给他们打电话。不要忘记iYogi可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Arthur在November 4, 2017发生的iYogi客户服务问题中得到了一些有用的反馈和措辞。