Symantec: I asked what language one woman spoke before sh...
GetHuman用户~John (that Alaska guy)来自November 17th, 2017的Symantec条客户评论
~John (that Alaska guy)案的背景
GetHuman：~John (that Alaska guy)-您能告诉我们其他Symantec个客户何时提起诉讼吗？
~John (that Alaska guy)：Yes。在November 16th上是middle of the night。
GetHuman：您是否接触到Symantec，如果可以，怎么做？
~John (that Alaska guy)：我使用了我在GetHuman Symantec客户电话号码页面上找到的800-441-7234号码：Symantec客户服务电话号码 GetHuman：这些常见的Symantec客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~John (that Alaska guy) 常见 Symantec 问题的列表）
~John (that Alaska guy)：“ Make a purchase”是我尝试使用to call的原因。
~John (that Alaska guy)对Symantec客户服务的评价
GetHuman：那么，您如何总结GetHuman的Symantec客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~John (that Alaska guy)：I asked what language one woman spoke before she spoke English. She asked the manager what to say. The manager told her to say that she spoke "Filipino." Because earlier I had said something offhand to her in Tagalog and she didn't understand it, I cancelled my work order. Now I need to see if I can get the credit card purchase refunded. Good luck to me, eh? If that truly WAS Symantec, they really need to change their approach to customer service. Not all of us are fools and I, for one, have an excellent memory for the times I am patronized by any company. I vote with my wallet.
GetHuman：让我们量化一下您与Symantec联系的经验。在1到5的范围内，如何轻松解决Symantec问题？
~John (that Alaska guy)：为了给您找到帮助的方便，我会给他们五分之三的two。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~John (that Alaska guy)：在沟通方面，我会给他们五分之三的five。
GetHuman：Symantec快速有效地解决问题的能力又如何呢？
~John (that Alaska guy)：为此，我要说出五分之二的five。
GetHuman：最后-对其他Symantec客户有何建议？
~John (that Alaska guy)：在一天中的早些时候或深夜给他们打电话。不要忘记Symantec可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~John (that Alaska guy)在November 16th, 2017发生的Symantec客户服务问题中得到了一些有用的反馈和措辞。