Redbox: I am very disappointed in how the supervisors a...
GetHuman用户~concerned customer来自November 26th, 2017的Redbox条客户评论
~concerned customer案的背景
GetHuman：~concerned customer-您能告诉我们其他Redbox个客户何时提起诉讼吗？
~concerned customer：Yes。在November 17th上是morning。
GetHuman：您是否接触到Redbox，如果可以，怎么做？
~concerned customer：我使用在GetHuman Redbox客户服务联系信息页面上找到的help page：联系Redbox客户服务 GetHuman：这些常见的Redbox客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~concerned customer 常见 Redbox 问题的列表）
~concerned customer：“ Report Machine Problem”是我尝试使用to contact的原因。
~concerned customer对Redbox客户服务的评价
GetHuman：那么，您如何总结GetHuman的Redbox客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~concerned customer：I am very disappointed in how the supervisors and customers service reps are. I called and talked to one guy and was told that the money that was taken off my card was for a previous payment from January. Asked for a supervisor was hung up on. I called back got a supervisor and was hung up on again. Called back for a third time and was told that you no longer take prepaid cards. However I just used it two months ago and I have friends and family that has just recently used a prepaid card in the past few days it doesn't make since and I was told that the money that was taken off my card was a late payment from January and that a request is sent every * days so why is it just now coming off two months later please make since of all this because I can't. I think you need to give a credit or something to make this right before you loose several good customers.
GetHuman：让我们量化一下您与Redbox联系的经验。在1到5的范围内，如何轻松解决Redbox问题？
~concerned customer：为了给您找到帮助的方便，我会给他们五分之三的two。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~concerned customer：在沟通方面，我会给他们五分之三的three。
GetHuman：Redbox快速有效地解决问题的能力又如何呢？
~concerned customer：为此，我要说出五分之二的five。
GetHuman：最后-对其他Redbox客户有何建议？
~concerned customer：尽早或晚些时候与他们打交道。不要忘记Redbox可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~concerned customer在November 17th, 2017发生的Redbox客户服务问题中得到了一些有用的反馈和措辞。