Payflex.com: Very poor system- receive letters that a claim...
GetHuman用户~Anynomous来自November 5th, 2017的Payflex.com条客户评论
~Anynomous案的背景
GetHuman:~Anynomous-您能告诉我们其他Payflex.com个客户何时提起诉讼吗?
~Anynomous:Yeah。在October 28th上是evening。
GetHuman:您是否接触到Payflex.com,如果可以,怎么做?
GetHuman:这些常见的Payflex.com客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Anynomous 常见 Payflex.com 问题的列表)
~Anynomous:“ Overcharge/Strange charge”是我尝试使用to call的原因。
~Anynomous对Payflex.com客户服务的评价
GetHuman:那么,您如何总结GetHuman的Payflex.com客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Anynomous:Very poor system- receive letters that a claim is paid, then a letter saying that same claim is not -- they inactivate your card - and say you never responded to letters - not true - very disorganzied - no e-mail to write to--- have to call them. They have a website to check your claim - not useful - as it's not up to date. Probably won't do the flexible spending next year - because I don't need the aggrevation just to same a couple of bucks in taxes.
GetHuman:让我们量化一下您与Payflex.com联系的经验。在1到5的范围内,如何轻松解决Payflex.com问题?
~Anynomous:为了给您找到帮助的方便,我会给他们五分之三的three。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Anynomous:在沟通方面,我会给他们五分之三的four。
GetHuman:Payflex.com快速有效地解决问题的能力又如何呢?
~Anynomous:为此,我要说出五分之二的one。
GetHuman:最后-对其他Payflex.com客户有何建议?
~Anynomous:在一天中的早些时候或深夜给他们打电话。不要忘记Payflex.com可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Anynomous在October 28th, 2017发生的Payflex.com客户服务问题中得到了一些有用的反馈和措辞。