Payflex.com: Their system cannot distinguish between a claim...
GetHuman用户~cantstandthesystem来自novembre 26, 2017的Payflex.com条客户评论
~cantstandthesystem案的背景
GetHuman：~cantstandthesystem-您能告诉我们其他Payflex.com个客户何时提起诉讼吗？
~cantstandthesystem：Yes。在novembre 19上是evening。
GetHuman：您是否接触到Payflex.com，如果可以，怎么做？
GetHuman：这些常见的Payflex.com客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~cantstandthesystem 常见 Payflex.com 问题的列表）
~cantstandthesystem：“ Coverage question”是我尝试使用to call的原因。
~cantstandthesystem对Payflex.com客户服务的评价
GetHuman：那么，您如何总结GetHuman的Payflex.com客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~cantstandthesystem：Their system cannot distinguish between a claim made in a prior year and the current year. Assumptions are made by the company and it is up to the consumer to take time, and their postage to rectify. My card is now suspended until they receive a reimbursement check from me via the mail, for an error made on their system plagued with shortcomings. And yes our company is paying them to manage our Health Savings. I have been also told not to use their snail paced website to pay providers use the card and pay over the phone. When I did this I was told I shouldn't have. I would recommend companies to stay away from this company unless they want a frustrated unhappy work force.
GetHuman：让我们量化一下您与Payflex.com联系的经验。在1到5的范围内，如何轻松解决Payflex.com问题？
~cantstandthesystem：为了给您找到帮助的方便，我会给他们五分之三的four。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~cantstandthesystem：在沟通方面，我会给他们五分之三的five。
GetHuman：Payflex.com快速有效地解决问题的能力又如何呢？
~cantstandthesystem：为此，我要说出五分之二的four。
GetHuman：最后-对其他Payflex.com客户有何建议？
~cantstandthesystem：在一天中的早些时候或深夜给他们打电话。不要忘记Payflex.com可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~cantstandthesystem在novembre 19, 2017发生的Payflex.com客户服务问题中得到了一些有用的反馈和措辞。