Payflex.com: I just got off the phone with the customer serv...

GetHuman用户~Stephanie 来自November 21st, 2017的Payflex.com条客户评论

~Stephanie 案的背景

GetHuman:~Stephanie -您能告诉我们其他Payflex.com个客户何时提起诉讼吗?
~Stephanie :Yes。在November 12th上是afternoon。
GetHuman:您是否接触到Payflex.com,如果可以,怎么做?
~Stephanie :我使用了我在GetHuman Payflex.com客户电话号码页面上找到的800-284-4885号码:Payflex.com客户服务电话号码
GetHuman:这些常见的Payflex.com客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Stephanie 常见 Payflex.com 问题的列表)
~Stephanie :“ Overcharge/Strange charge”是我尝试使用to call的原因。

~Stephanie 对Payflex.com客户服务的评价

GetHuman:那么,您如何总结GetHuman的Payflex.com客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Stephanie :I just got off the phone with the customer service dept. where I spoke with manager*Karen who refused to accept my info. I faxed to them in reguards to a doctor's visit dated Feb. of ****. The manager stated that the info I sent was not the proper info,but the paperwork came from my doctor's office that I asked them to mail to me so I could fax to payflex. Everything payflex was requesting was on the paperwork,but Karen stated I needed to drive to my doctor's office which is about ** miles away from my home on my only day off to get info that I had received from my doctor's office by mail. Manager:Karen refused to let me speak to someone over her, she said she could take my number and someone would come me back in ** hours,but no call back today. I told her that I would be at my job at this time tomorrow until *pm and my job in ** miles from my home. I feel that manager*Karen wasn't trying to help me in no way at all everything she stated was inconvenicing me even more. I felt that I d
GetHuman:让我们量化一下您与Payflex.com联系的经验。在1到5的范围内,如何轻松解决Payflex.com问题?
~Stephanie :为了给您找到帮助的方便,我会给他们五分之三的one。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Stephanie :在沟通方面,我会给他们五分之三的one。
GetHuman:Payflex.com快速有效地解决问题的能力又如何呢?
~Stephanie :为此,我要说出五分之二的five。
GetHuman:最后-对其他Payflex.com客户有何建议?
~Stephanie :在一天中的早些时候或深夜给他们打电话。不要忘记Payflex.com可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Stephanie 在November 12th, 2017发生的Payflex.com客户服务问题中得到了一些有用的反馈和措辞。

Payflex.com

2.00 of 5 stars | 26条评论

~Stephanie 的Payflex.com评论

寻求帮助的困难
1 5星
沟通质量
1 5星
及时和专业
5 5星
整体客户服务评分
2 5星

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