OptumRx: If you want to speak with an automated system t...
GetHuman用户~PO'd_Customer来自November 12., 2017的OptumRx条客户评论
~PO'd_Customer案的背景
GetHuman:~PO'd_Customer-您能告诉我们其他OptumRx个客户何时提起诉讼吗?
~PO'd_Customer:Yup。在November 2.上是middle of the night。
GetHuman:您是否接触到OptumRx,如果可以,怎么做?
~PO'd_Customer:我使用了我在GetHuman OptumRx客户电话号码页面上找到的800-788-4863号码:OptumRx客户服务电话号码 GetHuman:这些常见的OptumRx客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~PO'd_Customer 常见 OptumRx 问题的列表)
~PO'd_Customer:“ Product information”是我尝试使用to call的原因。
~PO'd_Customer对OptumRx客户服务的评价
GetHuman:那么,您如何总结GetHuman的OptumRx客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~PO'd_Customer:If you want to speak with an automated system that repeats the company name over and over, ad nauseum, then wait for a human to deem when they will talk you (but probably not help you) them this is the company you want. Suggestion to Prescription Solutions: Be honest with your customers and change the name "Customer Service" to "Customer Con" since you have no service for your customers. I'm fed up with them and looking elsewhere.
GetHuman:让我们量化一下您与OptumRx联系的经验。在1到5的范围内,如何轻松解决OptumRx问题?
~PO'd_Customer:为了给您找到帮助的方便,我会给他们五分之三的three。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~PO'd_Customer:在沟通方面,我会给他们五分之三的two。
GetHuman:OptumRx快速有效地解决问题的能力又如何呢?
~PO'd_Customer:为此,我要说出五分之二的five。
GetHuman:最后-对其他OptumRx客户有何建议?
~PO'd_Customer:在一天中的早些时候或深夜给他们打电话。不要忘记OptumRx可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~PO'd_Customer在November 2., 2017发生的OptumRx客户服务问题中得到了一些有用的反馈和措辞。