MassHealth: During a state of emergency there were no exten...
GetHuman用户~Flabberghasted来自November 8th, 2017的MassHealth条客户评论
~Flabberghasted案的背景
GetHuman：~Flabberghasted-您能告诉我们其他MassHealth个客户何时提起诉讼吗？
~Flabberghasted：Sure。在November 2nd上是afternoon。
GetHuman：您是否接触到MassHealth，如果可以，怎么做？
GetHuman：这些常见的MassHealth客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~Flabberghasted 常见 MassHealth 问题的列表）
~Flabberghasted：“ Get insurance”是我尝试使用to call的原因。
~Flabberghasted对MassHealth客户服务的评价
GetHuman：那么，您如何总结GetHuman的MassHealth客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~Flabberghasted：During a state of emergency there were no extensions for application process even though there were no traffic lights working or electricity for almost all of western mass for a whole week. I had to drive miles just to apply then they didn't give proper coverage. I waited on hold for **min to fix it, then it wasn't fixed. **Called again got a rude rep who seemed was trying to find anyway to not deal with my question, as if sifting to find a way to get me off the phone. The question was, "Was my bill fully covered on the **th?" By the end of the call I was shaking and stressed.
GetHuman：让我们量化一下您与MassHealth联系的经验。在1到5的范围内，如何轻松解决MassHealth问题？
~Flabberghasted：为了给您找到帮助的方便，我会给他们五分之三的one。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~Flabberghasted：在沟通方面，我会给他们五分之三的two。
GetHuman：MassHealth快速有效地解决问题的能力又如何呢？
~Flabberghasted：为此，我要说出五分之二的one。
GetHuman：最后-对其他MassHealth客户有何建议？
~Flabberghasted：在一天中的早些时候或深夜给他们打电话。不要忘记MassHealth可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~Flabberghasted在November 2nd, 2017发生的MassHealth客户服务问题中得到了一些有用的反馈和措辞。