MassHealth: During a state of emergency there were no exten...
GetHuman用户~Flabberghasted来自نوفمبر ٨، ٢٠١٧的MassHealth条客户评论
~Flabberghasted案的背景
GetHuman:~Flabberghasted-您能告诉我们其他MassHealth个客户何时提起诉讼吗?
~Flabberghasted:Sure。在نوفمبر ٢上是afternoon。
GetHuman:您是否接触到MassHealth,如果可以,怎么做?
GetHuman:这些常见的MassHealth客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Flabberghasted 常见 MassHealth 问题的列表)
~Flabberghasted:“ Get insurance”是我尝试使用to call的原因。
~Flabberghasted对MassHealth客户服务的评价
GetHuman:那么,您如何总结GetHuman的MassHealth客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Flabberghasted:During a state of emergency there were no extensions for application process even though there were no traffic lights working or electricity for almost all of western mass for a whole week. I had to drive miles just to apply then they didn't give proper coverage. I waited on hold for **min to fix it, then it wasn't fixed. **Called again got a rude rep who seemed was trying to find anyway to not deal with my question, as if sifting to find a way to get me off the phone. The question was, "Was my bill fully covered on the **th?" By the end of the call I was shaking and stressed.
GetHuman:让我们量化一下您与MassHealth联系的经验。在1到5的范围内,如何轻松解决MassHealth问题?
~Flabberghasted:为了给您找到帮助的方便,我会给他们五分之三的one。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Flabberghasted:在沟通方面,我会给他们五分之三的two。
GetHuman:MassHealth快速有效地解决问题的能力又如何呢?
~Flabberghasted:为此,我要说出五分之二的one。
GetHuman:最后-对其他MassHealth客户有何建议?
~Flabberghasted:在一天中的早些时候或深夜给他们打电话。不要忘记MassHealth可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Flabberghasted在نوفمبر ٢، ٢٠١٧发生的MassHealth客户服务问题中得到了一些有用的反馈和措辞。