HigherOne: This company was forced to pay fines in July...

GetHuman用户~ginamaywho来自नवंबर २१, २०१७的HigherOne条客户评论

~ginamaywho案的背景

GetHuman:~ginamaywho-您能告诉我们其他HigherOne个客户何时提起诉讼吗?
~ginamaywho:Yes。在नवंबर १२上是late at night。
GetHuman:您是否接触到HigherOne,如果可以,怎么做?
~ginamaywho:我使用了我在GetHuman HigherOne客户电话号码页面上找到的855-327-9411号码:HigherOne客户服务电话号码
GetHuman:这些常见的HigherOne客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~ginamaywho 常见 HigherOne 问题的列表)
~ginamaywho:“ Repayment question”是我尝试使用to call的原因。

~ginamaywho对HigherOne客户服务的评价

GetHuman:那么,您如何总结GetHuman的HigherOne客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~ginamaywho:This company was forced to pay fines in July **** for scamming college students out of millions for excessive fees. Nothing has changed and I do not understand why they are allowed to continue with their unethical business practices. They charged me for $*** for a bill I had already paid in full a week prior. When I complained they told me send proof, which I did. They still refused to to refund the fees! There was absolutely NOTHING I could do and was forced to pay the fees because in their response to me I was told to pay it or risk further fees!! THIS SHOULD BE ILLEGAL! It is fraudulent and unnacceptable. I know their stock is plummeting and I can only hope they are forced out of business when higher ed institutions see the light and stop forcing this horrible company on their students!!!!!!!!!!!!!
GetHuman:让我们量化一下您与HigherOne联系的经验。在1到5的范围内,如何轻松解决HigherOne问题?
~ginamaywho:为了给您找到帮助的方便,我会给他们五分之三的three。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~ginamaywho:在沟通方面,我会给他们五分之三的five。
GetHuman:HigherOne快速有效地解决问题的能力又如何呢?
~ginamaywho:为此,我要说出五分之二的one。
GetHuman:最后-对其他HigherOne客户有何建议?
~ginamaywho:在一天中的早些时候或深夜给他们打电话。不要忘记HigherOne可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~ginamaywho在नवंबर १२, २०१७发生的HigherOne客户服务问题中得到了一些有用的反馈和措辞。

HigherOne

2.56 of 5 stars | 93条评论

~ginamaywho的HigherOne评论

寻求帮助的困难
3 5星
沟通质量
5 5星
及时和专业
1 5星
整体客户服务评分
3 5星

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