HigherOne: This company was forced to pay fines in July...
GetHuman用户~ginamaywho来自November 21, 2017的HigherOne条客户评论
~ginamaywho案的背景
GetHuman：~ginamaywho-您能告诉我们其他HigherOne个客户何时提起诉讼吗？
~ginamaywho：Yes。在November 12上是late at night。
GetHuman：您是否接触到HigherOne，如果可以，怎么做？
GetHuman：这些常见的HigherOne客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~ginamaywho 常见 HigherOne 问题的列表）
~ginamaywho：“ Repayment question”是我尝试使用to call的原因。
~ginamaywho对HigherOne客户服务的评价
GetHuman：那么，您如何总结GetHuman的HigherOne客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~ginamaywho：This company was forced to pay fines in July **** for scamming college students out of millions for excessive fees. Nothing has changed and I do not understand why they are allowed to continue with their unethical business practices. They charged me for $*** for a bill I had already paid in full a week prior. When I complained they told me send proof, which I did. They still refused to to refund the fees! There was absolutely NOTHING I could do and was forced to pay the fees because in their response to me I was told to pay it or risk further fees!! THIS SHOULD BE ILLEGAL! It is fraudulent and unnacceptable. I know their stock is plummeting and I can only hope they are forced out of business when higher ed institutions see the light and stop forcing this horrible company on their students!!!!!!!!!!!!!
GetHuman：让我们量化一下您与HigherOne联系的经验。在1到5的范围内，如何轻松解决HigherOne问题？
~ginamaywho：为了给您找到帮助的方便，我会给他们五分之三的three。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~ginamaywho：在沟通方面，我会给他们五分之三的five。
GetHuman：HigherOne快速有效地解决问题的能力又如何呢？
~ginamaywho：为此，我要说出五分之二的one。
GetHuman：最后-对其他HigherOne客户有何建议？
~ginamaywho：在一天中的早些时候或深夜给他们打电话。不要忘记HigherOne可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~ginamaywho在November 12, 2017发生的HigherOne客户服务问题中得到了一些有用的反馈和措辞。