HigherOne: Their ATM broke down and told me I could visit...
GetHuman用户~Ricky Souza来自November 5, 2017的HigherOne条客户评论
~Ricky Souza案的背景
GetHuman:~Ricky Souza-您能告诉我们其他HigherOne个客户何时提起诉讼吗?
~Ricky Souza:Yes。在Oktober 29上是morning。
GetHuman:您是否接触到HigherOne,如果可以,怎么做?
GetHuman:这些常见的HigherOne客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Ricky Souza 常见 HigherOne 问题的列表)
~Ricky Souza:“ Update account information”是我尝试使用to call的原因。
~Ricky Souza对HigherOne客户服务的评价
GetHuman:那么,您如何总结GetHuman的HigherOne客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Ricky Souza:Their ATM broke down and told me I could visit any ATM I chose to withdrawl my money and they would cover the fee and lied. Stole my money. I was a faithful customer for * ish years. I had direct deposit from my employer. I was a victim of identity theft twice within * months. They have horrible communication skills. One CSR will tell you one thing and another CSR will tell you another. STAY AWAY FROM THIS BANK!!!!!! I am trying to spead the word to get them shut down. Dont fall victim to their scam of what they call a business.
GetHuman:让我们量化一下您与HigherOne联系的经验。在1到5的范围内,如何轻松解决HigherOne问题?
~Ricky Souza:为了给您找到帮助的方便,我会给他们五分之三的four。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Ricky Souza:在沟通方面,我会给他们五分之三的five。
GetHuman:HigherOne快速有效地解决问题的能力又如何呢?
~Ricky Souza:为此,我要说出五分之二的two。
GetHuman:最后-对其他HigherOne客户有何建议?
~Ricky Souza:在一天中的早些时候或深夜给他们打电话。不要忘记HigherOne可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Ricky Souza在Oktober 29, 2017发生的HigherOne客户服务问题中得到了一些有用的反馈和措辞。