HigherOne: This company does not care about the customer...
GetHuman用户GetHuman-elom632来自November 29th, 2017的HigherOne条客户评论
GetHuman-elom632案的背景
GetHuman：GetHuman-elom632-您能告诉我们其他HigherOne个客户何时提起诉讼吗？
GetHuman-elom632：Yes。在November 19th上是morning。
GetHuman：您是否接触到HigherOne，如果可以，怎么做？
GetHuman-elom632：我使用了我在GetHuman HigherOne客户电话号码页面上找到的855-327-9411号码：HigherOne客户服务电话号码 GetHuman：这些常见的HigherOne客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 GetHuman-elom632 常见 HigherOne 问题的列表）
GetHuman-elom632：“ Eligibility question”是我尝试使用to call的原因。
GetHuman-elom632对HigherOne客户服务的评价
GetHuman：那么，您如何总结GetHuman的HigherOne客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
GetHuman-elom632：This company does not care about the customer. Once they have your money they feel that they can hold on to it indefinitely while they give you every excuse as to why they are not releasing the money. In my case it is a refund from financial aid. It states clearly on their web page that they will release these funds on the day they receive them. Well it has been eight days now and they still have not released the refund. The customer service is useless. All but one of the customer service people I spoke to seem to be chinese (nothing against chinese people). One lady did not know the difference between a birth certificate and birth control. Shocking!!!! As soon as I get my money I will close my account with them and I will encourage everyone I know to do the same. Really, really poor customer service. The worst customer service that I have ever seen.
GetHuman：让我们量化一下您与HigherOne联系的经验。在1到5的范围内，如何轻松解决HigherOne问题？
GetHuman-elom632：为了给您找到帮助的方便，我会给他们五分之三的four。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
GetHuman-elom632：在沟通方面，我会给他们五分之三的five。
GetHuman：HigherOne快速有效地解决问题的能力又如何呢？
GetHuman-elom632：为此，我要说出五分之二的four。
GetHuman：最后-对其他HigherOne客户有何建议？
GetHuman-elom632：在一天中的早些时候或深夜给他们打电话。不要忘记HigherOne可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 GetHuman-elom632在November 19th, 2017发生的HigherOne客户服务问题中得到了一些有用的反馈和措辞。