HealthCare.gov: I applied online twice, had problems and tried...
GetHuman用户~Letmebuyinsurance来自November 19, 2017的HealthCare.gov条客户评论
~Letmebuyinsurance案的背景
GetHuman：~Letmebuyinsurance-您能告诉我们其他HealthCare.gov个客户何时提起诉讼吗？
~Letmebuyinsurance：Sure。在November 11上是middle of the night。
GetHuman：您是否接触到HealthCare.gov，如果可以，怎么做？
GetHuman：这些常见的HealthCare.gov客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~Letmebuyinsurance 常见 HealthCare.gov 问题的列表）
~Letmebuyinsurance：“ Setup an account”是我尝试使用to call的原因。
~Letmebuyinsurance对HealthCare.gov客户服务的评价
GetHuman：那么，您如何总结GetHuman的HealthCare.gov客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~Letmebuyinsurance：I applied online twice, had problems and tried the live online chat..they couldn't help me, called the **** the guy had NO clue. Called the **** last night waited * ***hrs (no exaggeration) before I was disconnected. Tonight waited **min. then when the rep couldn't answer my questions she passed me to a supervisor which took anoth **min and then a lady said hello and told me to hold on..I said no please wait and then I was forwarded to the survey. Total time thus far ** hours and still NO INSURANCE!!!!
GetHuman：让我们量化一下您与HealthCare.gov联系的经验。在1到5的范围内，如何轻松解决HealthCare.gov问题？
~Letmebuyinsurance：为了给您找到帮助的方便，我会给他们五分之三的one。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~Letmebuyinsurance：在沟通方面，我会给他们五分之三的three。
GetHuman：HealthCare.gov快速有效地解决问题的能力又如何呢？
~Letmebuyinsurance：为此，我要说出五分之二的two。
GetHuman：最后-对其他HealthCare.gov客户有何建议？
~Letmebuyinsurance：在一天中的早些时候或深夜给他们打电话。不要忘记HealthCare.gov可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~Letmebuyinsurance在November 11, 2017发生的HealthCare.gov客户服务问题中得到了一些有用的反馈和措辞。