HealthCare.gov: I applied online twice, had problems and tried...

GetHuman用户~Letmebuyinsurance来自November 19th, 2017的HealthCare.gov条客户评论

~Letmebuyinsurance案的背景

GetHuman:~Letmebuyinsurance-您能告诉我们其他HealthCare.gov个客户何时提起诉讼吗?
~Letmebuyinsurance:Sure。在November 11th上是middle of the night。
GetHuman:您是否接触到HealthCare.gov,如果可以,怎么做?
~Letmebuyinsurance:我使用了我在GetHuman HealthCare.gov客户电话号码页面上找到的800-318-2596号码:HealthCare.gov客户服务电话号码
GetHuman:这些常见的HealthCare.gov客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Letmebuyinsurance 常见 HealthCare.gov 问题的列表)
~Letmebuyinsurance:“ Setup an account”是我尝试使用to call的原因。

~Letmebuyinsurance对HealthCare.gov客户服务的评价

GetHuman:那么,您如何总结GetHuman的HealthCare.gov客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Letmebuyinsurance:I applied online twice, had problems and tried the live online chat..they couldn't help me, called the **** the guy had NO clue. Called the **** last night waited * ***hrs (no exaggeration) before I was disconnected. Tonight waited **min. then when the rep couldn't answer my questions she passed me to a supervisor which took anoth **min and then a lady said hello and told me to hold on..I said no please wait and then I was forwarded to the survey. Total time thus far ** hours and still NO INSURANCE!!!!
GetHuman:让我们量化一下您与HealthCare.gov联系的经验。在1到5的范围内,如何轻松解决HealthCare.gov问题?
~Letmebuyinsurance:为了给您找到帮助的方便,我会给他们五分之三的one。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Letmebuyinsurance:在沟通方面,我会给他们五分之三的three。
GetHuman:HealthCare.gov快速有效地解决问题的能力又如何呢?
~Letmebuyinsurance:为此,我要说出五分之二的two。
GetHuman:最后-对其他HealthCare.gov客户有何建议?
~Letmebuyinsurance:在一天中的早些时候或深夜给他们打电话。不要忘记HealthCare.gov可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Letmebuyinsurance在November 11th, 2017发生的HealthCare.gov客户服务问题中得到了一些有用的反馈和措辞。

HealthCare.gov

1.35 of 5 stars | 143条评论

~Letmebuyinsurance的HealthCare.gov评论

寻求帮助的困难
1 5星
沟通质量
3 5星
及时和专业
2 5星
整体客户服务评分
2 5星

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