HealthCare.gov: I have had numerous mistakes made by the health...
GetHuman用户GetHuman-cboyce7来自November 29th, 2017的HealthCare.gov条客户评论
GetHuman-cboyce7案的背景
GetHuman：GetHuman-cboyce7-您能告诉我们其他HealthCare.gov个客户何时提起诉讼吗？
GetHuman-cboyce7：Yes I can。在November 22nd上是middle of the night。
GetHuman：您是否接触到HealthCare.gov，如果可以，怎么做？
GetHuman：这些常见的HealthCare.gov客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 GetHuman-cboyce7 常见 HealthCare.gov 问题的列表）
GetHuman-cboyce7：“ Setup an account”是我尝试使用to call的原因。
GetHuman-cboyce7对HealthCare.gov客户服务的评价
GetHuman：那么，您如何总结GetHuman的HealthCare.gov客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
GetHuman-cboyce7：I have had numerous mistakes made by the healthcare marketplace. It has taken many months to resolve a birthdate that was typed in wrong by one their representatives and that was resolved by receiving a new policy. Financial documentation has been resubmitted * x due their incompetence, stating they had not receive it. Now my insurance has tripled due to their mistake, my tax credit was taken away. Now I am paying for someone their incompetency. It has been a nightmare trying to resolve issues when they are apparently insufficiently untrained.
GetHuman：让我们量化一下您与HealthCare.gov联系的经验。在1到5的范围内，如何轻松解决HealthCare.gov问题？
GetHuman-cboyce7：为了给您找到帮助的方便，我会给他们五分之三的one。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
GetHuman-cboyce7：在沟通方面，我会给他们五分之三的one。
GetHuman：HealthCare.gov快速有效地解决问题的能力又如何呢？
GetHuman-cboyce7：为此，我要说出五分之二的one。
GetHuman：最后-对其他HealthCare.gov客户有何建议？
GetHuman-cboyce7：在一天中的早些时候或深夜给他们打电话。不要忘记HealthCare.gov可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 GetHuman-cboyce7在November 22nd, 2017发生的HealthCare.gov客户服务问题中得到了一些有用的反馈和措辞。