Groupon: My order was placed on Dec **. As of today, Jan...
GetHuman用户~tracyLB来自November 25, 2017的Groupon条客户评论
~tracyLB案的背景
GetHuman:~tracyLB-您能告诉我们其他Groupon个客户何时提起诉讼吗?
~tracyLB:Yup。在November 23上是morning。
GetHuman:您是否接触到Groupon,如果可以,怎么做?
~tracyLB:我使用在GetHuman Groupon客户服务联系信息页面上找到的help page:联系Groupon客户服务 GetHuman:这些常见的Groupon客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~tracyLB 常见 Groupon 问题的列表)
~tracyLB:“ Update Account Info”是我尝试使用to contact的原因。
~tracyLB对Groupon客户服务的评价
GetHuman:那么,您如何总结GetHuman的Groupon客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~tracyLB:My order was placed on Dec **. As of today, Jan **th, I still had not received it. I called and was on hold for ** minutes. Customer service was "Average" in that he quickly said I would be refunded but didn't even say "sorry about that" Or "thank you for your patience". Nothing. I know it won't change anything but ****, I waited a long time and maybe acknowledge that???
GetHuman:让我们量化一下您与Groupon联系的经验。在1到5的范围内,如何轻松解决Groupon问题?
~tracyLB:为了给您找到帮助的方便,我会给他们五分之三的three。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~tracyLB:在沟通方面,我会给他们五分之三的five。
GetHuman:Groupon快速有效地解决问题的能力又如何呢?
~tracyLB:为此,我要说出五分之二的one。
GetHuman:最后-对其他Groupon客户有何建议?
~tracyLB:尽早或晚些时候与他们打交道。不要忘记Groupon可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~tracyLB在November 23, 2017发生的Groupon客户服务问题中得到了一些有用的反馈和措辞。